Transcy: AI Language Translate , 5 660 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
25 de novembro de 2020

Very good app, and very good customer service. I had a problem with it and I ask the support for help, and Lynn gave me the solution. Thanks a lot

Campus&Co Lyon
França
9 months usando a aplicação
Questão respondida por OneCommerce.io 26 de novembro de 2020

Hi there,

I'm Raphael from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Raphael
Transcy - Translate Language and Convert Currency

Editado a 10 de janeiro de 2023

Excellent service from customer helpdesk and special thanks to Alene. Integrated the language switcher into my theme seamlessly. Looks good on desktop and mobile view. Very fair price plan, loads quickly in the Store Admin which is an issue with some other apps I tried out. Very much recommend Transcy.

mia mai
Alemanha
9 months usando a aplicação
Questão respondida por OneCommerce.io 10 de janeiro de 2023

Hi Sören,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

7 de fevereiro de 2022

The Transcy app is amazing once you learn how to set things up properly. Our website has now been translated to over 25 languages thanks to this app. Their customer service and development/tech team provided stellar support to resolve some pretty complex issues that we were having. They even worked with us throughout the weekend and handled all of our questions and inquiries with proficiency and competence. We highly recommend this app.

Deluxe Canopy
Canadá
9 months usando a aplicação
Questão respondida por OneCommerce.io 8 de fevereiro de 2022

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

24 de maio de 2022

Wow. The amazing thing is their service. Help me set up step by step. The stuff Shen, she is really good. Even though we met the 404 error(probably my fault) she took a lot of time for checking and fixing up.

USCAMEL Optics
Hong Kong, RAE da China
9 months usando a aplicação
Questão respondida por OneCommerce.io 26 de maio de 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

Editado a 22 de junho de 2022

I use it for cross-border EC. It was easy to understand what to do when the support immediately called out at the time of introduction.
It's easy to set up, you can adjust the position of the language and currency conversion fields, and it seems to be easy to use.

By Emotion
Japão
9 months usando a aplicação
Questão respondida por OneCommerce.io 27 de junho de 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

2 de abril de 2022

i used the free trial plan to translate to local language. there were some issues in the setup stage, but the customer service lady Nancy was extremely helpful and patient. As a SMB struggling to do everything on my own, it was so nice to have someone so helpful!

privategal.com
Hong Kong, RAE da China
9 months usando a aplicação
Questão respondida por OneCommerce.io 4 de abril de 2022

Hi Malena,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

17 de janeiro de 2022

Amazing customer service provided by Molly. She helped me with everything and helped setting the app up

Selfish Official
Países Baixos
9 months usando a aplicação
Questão respondida por OneCommerce.io 18 de janeiro de 2022

Hi Kawita,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

29 de julho de 2022

Servicio de soporte increíble, le app se ajusta mucho mejor al tema del sitio y es bastante personalizable. Cualquier duda el soporte siempre esta super disponible para ayudar, recomendado!

Fantini
Costa Rica
9 months usando a aplicação
12 de outubro de 2021

Great and fast customer service! .
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The Spice Collection
Luxemburgo
9 months usando a aplicação
Questão respondida por OneCommerce.io 13 de outubro de 2021

Hi there,

I'm Vivian from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Vivian
Transcy - Translate Language and Convert Currency

Editado a 25 de abril de 2021

Useful app, good service, very helpful assistants. The only thing - would appreciate more free languages.

Levesh
Chéquia
9 months usando a aplicação
Questão respondida por OneCommerce.io 26 de abril de 2021

Hi Istvan,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency