Avaliações (5 704)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
16 de maio de 2022

Best app and amazing support team !! They fixed my problem in not even 5 minutes. It is very helpful if you wanna sell in different countries

MyDubaiPerfume.com
Roménia
8 months usando a aplicação
Questão respondida por OneCommerce.io 18 de maio de 2022

Hi Iuliana,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

11 de julho de 2022

Very cool, friendly and competent development team! I am delighted! They helped us very quickly with individual widget settings, translations, etc.! I recommend this app to everyone!!

ELROBICS
França
8 months usando a aplicação
Questão respondida por OneCommerce.io 18 de julho de 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

1 de junho de 2022

Muy contento con la aplicación, me ayudaronen todo momento con la instalacion de los idiomas, traduce automaticamente a cualquier pais!

Bysamparfums.com
Espanha
8 months usando a aplicação
Questão respondida por OneCommerce.io 4 de junho de 2022

Hi Samuel,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

25 de fevereiro de 2022

Absolutely AMAZING customer Service!!!!! They are so patient and are with you every step of the way! Huge shout out to Johnson!!!!

Crafted Goodies
Estados Unidos
8 months usando a aplicação
Questão respondida por OneCommerce.io 1 de março de 2022

Hi Tzvika,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

16 de março de 2022

Molly was extremely helpful when I was figuring out how to navigate this app. She responds fast and fixed any issue I had in under two minutes. Although I am in a free trial to test out this app I am very pleased with the customer service.

fitandfierce
Estados Unidos
8 months usando a aplicação
Questão respondida por OneCommerce.io 17 de março de 2022

Hi Taylor,

This is Matthew. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

6 de abril de 2022

Jennifer was so helpful and quick to answer all my questions. I have reached out to her once again, and again she has been able to help me a lot!
This means a lot for a business to work with efficient people!
In the beginning I have faced a lot of issues and didn't get where I wanted to, so I asked for help and everything got resolved super quickly.
I highly recommend!

Tusen rosor AB
Suécia
8 months usando a aplicação
Questão respondida por OneCommerce.io 13 de abril de 2022

Hi Ajdin,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

9 de janeiro de 2023

10/10 app functionality and 10/10 customer service. Full help with integration. 100% worth the full price.

EcomVDD
Bélgica
8 months usando a aplicação
Questão respondida por OneCommerce.io 10 de janeiro de 2023

Hi Thomas,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

Editado a 30 de junho de 2022

Nice UI, enough functions and kind support.
Translation is a little slower, but it's OK, we just wait for finishing.
It's the "must app" for developing our site!
Thanks.

ネコソダテ®日本で唯一のまじめな首輪®専門店
Japão
8 months usando a aplicação
Questão respondida por OneCommerce.io 22 de junho de 2022

Hi there,

I'm Justin and we are deeply sorry for your bad experience with us.

I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Justin
Transcy - Translate Language and Convert Currency

28 de fevereiro de 2022

App simple d'utilisation, fonctionne correctement, langue et monnaie s'ajoutent facilement et le menu est configurable, impeccable et discret.

lunamanashop
França
8 months usando a aplicação
Questão respondida por OneCommerce.io 2 de março de 2022

Hi Léa,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

10 de dezembro de 2021

I think their customer service is excellent. Grace helped me with some details. If you haven't used this kind of software before, it's better to ask them for help, because there are some places where they point out and it works quickly.

Binowav Hearing Solutions
Estados Unidos
8 months usando a aplicação
Questão respondida por OneCommerce.io 13 de dezembro de 2021

Hi Canyang,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency