Avaliações (5 740)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
18 de maio de 2023

Its good and good support. They help you set up the button which is very goood. I appreciated the nice supportive help.

Schwifty Art
Alemanha
7 months usando a aplicação
Questão respondida por OneCommerce.io 23 de maio de 2023

Hi Amir,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

21 de janeiro de 2022

我选择了免费的套餐,用于我的在线商店,可以选择一种语言自动翻译,中间遇到问题客服很迅速的回复并提供了帮助。目前很流畅的自动把在线商店中原中文翻译成为西班牙文,如果仅面对单一国家的市场,免费版本推荐使用。

osprouts
França
7 months usando a aplicação
Questão respondida por OneCommerce.io 24 de janeiro de 2022

Hi ZHAONA,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

Editado a 9 de março de 2023

i was helped by Harwin on multiple issues related to the uk market, solved the problem quickly. Perfect

ClipMyNips
Itália
7 months usando a aplicação
Questão respondida por OneCommerce.io 10 de março de 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

19 de agosto de 2021

Sometimes it has technical problems, but the support team is there to help! Don't hesitate to ask them about any problems you're having.

Puppy Bohème
Dinamarca
7 months usando a aplicação
Questão respondida por OneCommerce.io 21 de agosto de 2021

Hi Joan,

I'm Joyce from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Joyce
Transcy - Translate Language and Convert Currency

28 de março de 2022

I had some difficulties while trying to embed the widget into my website cause the default floating widget is blocking my menu. So, I reached out to the Jane (the support) and she helped me solved everything to my specification within minutes. Totally would recommend anyone who's looking for a currency converter app. This is really good :)

StudioG.Store
Malásia
7 months usando a aplicação
Questão respondida por OneCommerce.io 30 de março de 2022

Hi there,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

Editado a 12 de fevereiro de 2021

Es buena, sin embargo hay que revisar las traducciones ya que no es tan preciso. No puedes modificar los precios, entonces si quieres vender más caro en otro país, no es posible.

NOFF B2B
México
7 months usando a aplicação
Questão respondida por OneCommerce.io 14 de fevereiro de 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy.

Regarding to your concern, if the translation is not correct, you can edit it manually. Another concern is that "You cannot change the prices, so if you want to sell more expensively in another country, it is not possible.", you please help me elaborate this, so we can help you further.

As I have seen that you are having an active chat with my colleague, please let them know if you need further support.

Regards,
Muffin
Transcy - Translate Language and Convert Currency

3 de setembro de 2022

Gracias a la ayuda de Shen, en pocos minutos he conseguido que mi tienda online esté traducida a inglés y francés. Todavía necesito unos días para ver si estoy contenta con el funcionamiento, pero la ayuda de Shen ha sido genial!

Lena Mayo
Espanha
7 months usando a aplicação
5 de setembro de 2022

They helped me installing and it is working great. Now everyone can use the translation option uhulllll

elisatorelly
Estados Unidos
7 months usando a aplicação
31 de agosto de 2022

friendly and professional support friendly and professional support
friendly and professional support

Music glass international
Bulgária
7 months usando a aplicação
27 de abril de 2022

It's working so well on my website, the customer service is the best part that they respond and fix the problem super fast.

Just Bloom HK
Hong Kong, RAE da China
7 months usando a aplicação
Questão respondida por OneCommerce.io 4 de maio de 2022

Hi Hong,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency