Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 887)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
10 de agosto de 2021

Fast and kind support. Lisa was very kind to help me setting up the currency function and answered my question very fast.

Rebel Company
Dinamarca
About 1 month usando a aplicação
Questão respondida por OneCommerce.io 11 de agosto de 2021

Hi Laura,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

26 de abril de 2021

Magnifique application, je recommande.
Application complète j'attente avec patience la mise à jour. Merci pour votre travail.

Owain
França
About 1 month usando a aplicação
Questão respondida por OneCommerce.io 26 de abril de 2021

Hi Siaka,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. Once we have an update for the function to translate review content from Ali Reviews, we will let you know. Your patience will be highly appreciated.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

24 de agosto de 2023

No le pongo 5 porque no es perfecta, pero sin embargo soporte me ha ayudado muy rápido y hemos solucionado todo, muchas gracias por sus ayudas y por estár ahí siempre pendientes, muchas gracias. Muy muy buen servicio

Epiphany - Unchallenging Revelations
Estados Unidos
About 1 month usando a aplicação
Questão respondida por OneCommerce.io 7 de setembro de 2023

Hi there,

This is Jocelyn from Transcy. Thank you for your review.

We're happy you had a good time with us! Thanks for your trust

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

25 de julho de 2022

Ottimo servizio clienti! Grazie John!! :) App carina e sembrerebbe facile da usare, ho appena iniziato!

Brush Yours Puppies
Itália
30 days usando a aplicação
15 de setembro de 2023

Funziona bene, ma non è molto intuitiva

ORTHOBACK®
França
29 days usando a aplicação
Questão respondida por OneCommerce.io 18 de setembro de 2023

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

7 de julho de 2021

I used this app to translate my website parapaquetes.com / supplies.shop from spanish to english. It was a bit confusing at first but after getting to know the app it became easier. Customer service was a bit slow until Andy showed up. I had a 404 error when switching from language to language and he helped me out quickly. I will upgrade to the essential plan once I have my media ready. I cant wait to test my website in different countries. Thanks a lot!

Para Paquetes
México
29 days usando a aplicação
Questão respondida por OneCommerce.io 8 de julho de 2021

Hi Cristobal,

Here's Jewel from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jewel
Transcy - Translate Language and Convert Currency

1 de julho de 2021

Quick response , Correct solutions , kind and polite response.
Very useful APP. 100 % reliable app. Thanks!

Foods Japan
Japão
29 days usando a aplicação
Questão respondida por OneCommerce.io 2 de julho de 2021

Hi Kishimura,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

11 de novembro de 2022

J'aime bien l'interface de l'application qui est très intuitif. Le SAV répond assez vite. Jusque là je n'ai pas eu de soucis avec l'app

Slibag
Bélgica
26 days usando a aplicação
Questão respondida por OneCommerce.io 15 de novembro de 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

Editado a 23 de novembro de 2021

I wasnt pleased with the literal Translation so far, but the Support Team tried everything to resolve my problems and satisfy me as their customer. Thank You

JenbooBoo
Alemanha
26 days usando a aplicação
Questão respondida por OneCommerce.io 23 de novembro de 2021

Hi Jen,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I am deeply sorry for your bad experience with our app.

For further investigation your case, I have seen my colleague has sent you follow-up emails to explain more your case as well as some solutions in details, please kindly check it for further help.

Looking forward to hearing from you soonest.

Regards,
Selina
Transcy - Translate Language and Convert Currency

27 de maio de 2022

Jeg skulle have ændret mit sprog til svensk men det gik galt igennem kundeservice. derefter skulle der en udvikler på og i mens de var i gang med at oprette fejlen de selv havde lavet, var der fejl på min anden side da jeg køre shopify markets. Jeg mistede salg på dette, men det løste sig til sidst efter 2-3 timer. Så alt er godt og super fint nu

Felince
Dinamarca
26 days usando a aplicação
Questão respondida por OneCommerce.io 30 de maio de 2022

Hi there,

I'm Marcus. Thanks for your review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency