Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 940)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
11 de novembro de 2022

J'aime bien l'interface de l'application qui est très intuitif. Le SAV répond assez vite. Jusque là je n'ai pas eu de soucis avec l'app

Slibag
Bélgica
26 days usando a aplicação
Questão respondida por OneCommerce.io 15 de novembro de 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

Editado a 23 de novembro de 2021

I wasnt pleased with the literal Translation so far, but the Support Team tried everything to resolve my problems and satisfy me as their customer. Thank You

JenbooBoo
Alemanha
26 days usando a aplicação
Questão respondida por OneCommerce.io 23 de novembro de 2021

Hi Jen,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. On the behalf of my team, I am deeply sorry for your bad experience with our app.

For further investigation your case, I have seen my colleague has sent you follow-up emails to explain more your case as well as some solutions in details, please kindly check it for further help.

Looking forward to hearing from you soonest.

Regards,
Selina
Transcy - Translate Language and Convert Currency

27 de maio de 2022

Jeg skulle have ændret mit sprog til svensk men det gik galt igennem kundeservice. derefter skulle der en udvikler på og i mens de var i gang med at oprette fejlen de selv havde lavet, var der fejl på min anden side da jeg køre shopify markets. Jeg mistede salg på dette, men det løste sig til sidst efter 2-3 timer. Så alt er godt og super fint nu

Felince
Dinamarca
26 days usando a aplicação
Questão respondida por OneCommerce.io 30 de maio de 2022

Hi there,

I'm Marcus. Thanks for your review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

6 de dezembro de 2020

ı used that app and it is working properly when you have some struggle with something the customer service is online at most of the time. I connect with andy at my problem. He is such a solution oriented person and helped me a lot

BlasCut
Turquia
25 days usando a aplicação
Questão respondida por OneCommerce.io 7 de dezembro de 2020

Hi there,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency

4 de setembro de 2020

I used Transcy to translate the shop and it worked pretty well!
although some translation were more of robot translation but it was very easy to edit!

phasil - Online Market
Vietname
24 days usando a aplicação
Questão respondida por OneCommerce.io 8 de setembro de 2020

Dear Pharrell,

This is Seri, and thanks so much for your feedback.

We do understand that sometimes translation quality does not meet 100% your expectation, and that's why we provide Edit function in order to help you achieving your goal.

Also I informed our Dev team too to see if we have any resolution to improve quality later.

Thank you for your understanding, and if you have any concern, please feel free to contact us via our live chat, or email at support@fireapps.io

Best Regards,
​Seri

27 de dezembro de 2021

I just installed the app and worked it through in a few minutes. It looks very nice and easy and had no compatibility issues with my shop. Hopefully everything will be ok! The support is also very good

moodbook
Grécia
23 days usando a aplicação
Questão respondida por OneCommerce.io 28 de dezembro de 2021

Hi Dimitrios,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

2 de março de 2023

Ogni volta che ho qualche problema con la funzione traduttore e cambio valuta, l'assistenza in pochi minuti riesce a risolvere il problema.

Hodifire
Itália
23 days usando a aplicação
Questão respondida por OneCommerce.io 3 de março de 2023

Hi Govinda,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

15 de setembro de 2022

I like it with at least 4 stars grade. Takes no time to setup, very nice app for multi-market! 1 star to confirm with customers feedback!

CAVII高品質メガネカスタマイズ、オンライン通販
China
23 days usando a aplicação
Questão respondida por OneCommerce.io 22 de setembro de 2022

Hi there,

I'm Frederick from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy by OneCommerce

Editado a 15 de fevereiro de 2023

アプリが少し使いづらいので、星-1ですが、カスタマーサポートの方が迅速に対応していただけるので、困りません!!!!!!!!!!

The app is a little difficult to use, so -1 star, but customer support is quick to respond, so you won't have any trouble!!!!!!!!

Grab Shell
Japão
21 days usando a aplicação
Questão respondida por OneCommerce.io 16 de fevereiro de 2023

Hi there,

Here's Jena from Transcy. Thank for your feedback

We have noted your point and will improve our app to make your experience better. Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

Editado a 21 de fevereiro de 2022

I try to use this app because the function it has said in the description. And they have instant online customer service. if the app can fit for most themes to change the location of the switcher that would be better.

geeknuc
Hong Kong, RAE da China
20 days usando a aplicação
Questão respondida por OneCommerce.io 22 de fevereiro de 2022

Hi Wen,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand. As you said that "if the app can fit for most themes to change the location of the switcher that would be better", our app is having given basic positions for switcher, in case you want to move based on you location, just please let my team to help you. For your case, I have seen your request is done completely, please kindly check it again.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency