Avaliações (5 742)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
23 de maio de 2022

I had some issues with setting up the app, and Dory helped me all the way. Very good service from Dory. Also a useful app.

vonlendorffasionhouse
Estados Unidos
5 months usando a aplicação
Questão respondida por OneCommerce.io 24 de maio de 2022

Hi Helmer,

I'm Matthew. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Matthew
Transcy - Translate Language and Convert Currency

3 de março de 2022

Thank you so much to Tony who helped me senting up the language translation. It took 1 minute for him to setting up... and it looks amazing, I don't have to translate myself so it's a time saving... The translation in English looks good so far. Thank you again

nomadebylili.com
França
5 months usando a aplicação
Questão respondida por OneCommerce.io 5 de março de 2022

Hi Laila,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

10 de fevereiro de 2021

時と距離を感じさせ無い、オペレーターの対応が心に沁みました。
同志だ。
COVID-19にも、ともに戦えそうだ。
異国の方と、こんなに触れ合ったのは、何年ぶりだろう。
旅がしたい。
生身の人間と触れ合いたい。

荒川良治商店
Japão
5 months usando a aplicação
Questão respondida por OneCommerce.io 11 de fevereiro de 2021

Hi there,

I'm Violet from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Violet
Transcy - Translate Language and Convert Currency

19 de setembro de 2022

amazing app and good service with easy setups and if the customers don't know how to do they will get you. Big thanks for the customer service that help me with the setups

Smart Shop
Suécia
5 months usando a aplicação
Questão respondida por OneCommerce.io 22 de setembro de 2022

Hi Abdirahman,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

15 de setembro de 2022

Just added the free version, Zenny from their support team reached out and guided me through the process of getting it published. Very helpful, so far amazing plug in

AgentNo2
Canadá
5 months usando a aplicação
Questão respondida por OneCommerce.io 22 de setembro de 2022

Hi Charlie,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

2 de setembro de 2022

Maravilhoso!
Até aqui não tive nenhum problema! Eu estava tentando fazer algumas configurações, e não queria chamar o suporte por que achei que seria muito difícil! Eu estava completamente errado! A Charlotte assistente do app me chamou no inbox e apontou uma configuração que não avia sido feita! E era justamente a configuração que eu estava tentando efetuar! Então eu permiti que a Charlotte continuasse! E foi ótimo! Gostei muito do atendimento, da preocupação em ajudar na minha experiencia como cliente! TOP 10

SouzasOfertas.com -
Brasil
5 months usando a aplicação
6 de maio de 2022

L'application est parfaite. Simple d'utilisation, complète et surtout le service client est de loin le meilleur jamais eu. Merci infiniment à Zenny! Joel, Fondateur @ Moodgie

Moodgie
Canadá
5 months usando a aplicação
Questão respondida por OneCommerce.io 9 de maio de 2022

Hi Joel,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

10 de novembro de 2022

once i got into the app someone of the customer care guided me step by step until i got it all clear

Jewelry joy
Arábia Saudita
5 months usando a aplicação
Questão respondida por OneCommerce.io 15 de novembro de 2022

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

Editado a 24 de fevereiro de 2021

I used this app to add over 100+ currencies to my store. They'll go in and do the work for you! Would Recommend 100%

DripDrawer
Canadá
5 months usando a aplicação
Questão respondida por OneCommerce.io 25 de fevereiro de 2021

Hi there,

I'm Freya from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Freya
Transcy - Translate Language and Convert Currency

20 de agosto de 2022

I used this app to help me open my shop to American and Canadian customers, as well as translate pages into Spanish. I really like the way John chatted with me through the first half-hour and was so patient and knowledgeable. I highly recommend this app!!

UncommonObjects-Handmade
Estados Unidos
5 months usando a aplicação