Avaliações (5 701)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
30 de outubro de 2021

The app is user friendly and free, but you actually need to have a monthly paid plan to start using it.

Secret Merchant
Filipinas
About 2 hours usando a aplicação
Questão respondida por OneCommerce.io 1 de novembro de 2021

Hi Gin,

Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your positive review.

As your current plan is in Free, so you can add 1 basic language and 1 currency. To add more target languages as well as currencies, you should consider to upgrade to higher plan. Besides, you can use more useful functions along with advance settings from language and currency.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

2 de novembro de 2022

Fast customer support by Harwin. Helpful and straight to the point. Would love it if it was sync with the translation app of Shopify without paying an extra. Good product.

Arvika
Canadá
About 2 hours usando a aplicação
Questão respondida por OneCommerce.io 4 de novembro de 2022

Hi there,

This is Kieran from Transcy. Thanks for your review

I would like to appreciate your feedback and we will take it into consideration. Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

17 de janeiro de 2022

The customer support team is super great! The agents I spoke to were extremely polite and helped me set up the app.

selfaddicted
Bulgária
About 2 hours usando a aplicação
Questão respondida por OneCommerce.io 18 de janeiro de 2022

Hi Yavor,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

25 de janeiro de 2022

I just installed it, great support from Andy. Shall update the review later. As of now I am just checking the app settings. so far good.

MobiLights
Índia
About 2 hours usando a aplicação
Questão respondida por OneCommerce.io 25 de janeiro de 2022

Hi there,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

29 de julho de 2022

Tuve dudas con la instalación y solicité ayuda en e chat de soporte técnico. La persona al otro lado ha sido muy atenta y tiene conocimiento más que suficiente para orientarme

Ecolabshop Master
México
About 2 hours usando a aplicação
7 de maio de 2022

Devo ancora usarla ma sembra buona. Servizio clienti efficiente. Vedremo come andrà. Consiglio di controllare le traduzioni

Orange Duke
Itália
About 2 hours usando a aplicação
Questão respondida por OneCommerce.io 9 de maio de 2022

Hi there,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

21 de julho de 2021

There was some issue with the translation when using the app. When contacting customer service, they instantly answered and came up with a solution for the problem. Great communication and very helpful!

mnmlstf.com
Alemanha
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 22 de julho de 2021

Hi Aroa,

I'm Eira from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Eira
Transcy - Translate Language and Convert Currency

14 de junho de 2022

I got very fast and helpful support from Molly! She set up the Language translate in my Shopify Shop.

fridhem-interior
Suécia
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 15 de junho de 2022

Hi Marie,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

22 de fevereiro de 2022

Great app, great customer service but in my template no performance well, but I know that works excellent in another ones, I am recommend it.

Rolland Texas
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 23 de fevereiro de 2022

Hi Cesar,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for your review.

However as you mentioned "but in my template no performance well", I seem not to catch your point, but I have seen that one of my colleague is following your case, please let them know if you need further support.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

4 de março de 2021

I am grateful for the live chat help and I am please with the app performance. I would only suggest a 6 month free trial for new stores so we can really see the value added and be more established before taking on an extra monthly cost.

East Coast Amputee Shoppe
Canadá
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 5 de março de 2021

Hi there,

I'm Liam from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a positive review of you.

We will note your feedback and forward it to concern team. For now, we are offering Free plan for testing purpose with basic functions, so that you can have a good experience before deciding to upgrade paid plan with more useful functions.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Liam
Transcy - Translate Language and Convert Currency