Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 940)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
3 de janeiro de 2023

This is very easy to set up and support help was really smooth, replied fast and did great job for us!

GIGINA
Japão
3 days usando a aplicação
Questão respondida por OneCommerce.io 3 de janeiro de 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

18 de maio de 2022

Très bien, on nous aide à tout installer ! J'attends de voir les résultats si les traductions sont bien indéxées par Google et si ça permet vraiment d'augmenter les ventes en europe. Mais déjà ce que je peux dire c'est super service

Jilu
França
2 days usando a aplicação
Questão respondida por OneCommerce.io 20 de maio de 2022

Hi Marie,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

21 de fevereiro de 2022

Seemed to load fine and the chat folks are very pro active, got me up and running in a jiffy. I'll reserve the right to cast final judgement after its been running for more than 5 minutes - but so far all is perfect!

HyperLite Moto
Estados Unidos
1 day usando a aplicação
Questão respondida por OneCommerce.io 22 de fevereiro de 2022

Hi Scott,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

25 de janeiro de 2023

Nach einem Tag Nutzung bin ich sehr zufrieden. Manche Einstellungen, vor allem wenn es um das Veröffentlichen geht, sind ein wenig versteckt. Musste mehrmals den Support kontaktieren. Dieser war wiederum wirklich super schnell und freundlich und hat meine Problem innerhalb kürzester Zeit gelöst.

friedrich23
Alemanha
1 day usando a aplicação
Questão respondida por OneCommerce.io 27 de janeiro de 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

30 de junho de 2023

great

YSY.Buisness
Argélia
About 24 hours usando a aplicação
Questão respondida por OneCommerce.io 4 de julho de 2023

Hi Rene,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

22 de junho de 2023

I am a fan, it was extremly easy to install and now english speaking customers can understand my webshop! Support from Giselle was fab. Everthing got solved, sending videos etc . GREAT.

DORA
Dinamarca
About 22 hours usando a aplicação
Questão respondida por OneCommerce.io 22 de junho de 2023

Hi Sara,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

Editado a 4 de fevereiro de 2021

I think it's more valuable if you pay for a plan, because otherwise you can only translate one language. I did have great support from Muffin though and she was able to assist. It's just the app itself on the free plan is a bit flaky.

Soul Health Lounge
Austrália
About 7 hours usando a aplicação
Questão respondida por OneCommerce.io 4 de fevereiro de 2021

Hi there,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. We will note your feedback and try to improve our app in the better way to meet your expectations! Since you are having an active chat with my colleague, please let them know if you need further help.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

26 de junho de 2022

To be honest I'm not reviewing the app but support from Shen. Her support was excellent and she really put a lot of time into setting it up for me. I'm not revieweing the app yet because I haven't really had anytime to test it. I would have given Shen 5 stars for her work but I do not like being pushed to write reviews. That's one star she's not getting but her support was really great.

Rolling Mavericks
Países Baixos
About 6 hours usando a aplicação
Questão respondida por OneCommerce.io 29 de junho de 2022

Hi there,

Here's Justin. Thank you so much for your comments

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

14 de abril de 2022

although this app did not suit my needs, i must say that they have amazing customer support. overall easy to use interface, but had some issues with currency and language converters working in tandem, was a bit buggy.

Nava Bands
Singapura
About 4 hours usando a aplicação
Questão respondida por OneCommerce.io 16 de abril de 2022

Hi there,

This is Jocelyn. Thank you so much for your review.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

9 de junho de 2021

just started using this app and it does what it promises.
Only thing i'd love to see is a better tutorial

Test server
Bélgica
About 4 hours usando a aplicação
Questão respondida por OneCommerce.io 10 de junho de 2021

Hi Bart,

Here's Aretha from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review and your feedback about our app.

Regarding to your issue, as you mentioned you are meeting trouble with our tutorial, you please explain it in details so we can help you further, also based on your feedback, we will improve it in the better way. My colleague has sent you a follow-up email, please let them know if you need further support.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Aretha
Transcy - Translate Language and Convert Currency