Avaliações (5 704)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
22 de agosto de 2023

The app is very simple and is very utile for my website, but mostly the support is fantastic!!! They respond in a bit, and they resolve every problem!!

redodopower-de
Hong Kong, RAE da China
10 months usando a aplicação
Questão respondida por OneCommerce.io 25 de agosto de 2023

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

19 de janeiro de 2024

Great support,

Giselle,

SwiftWintek
Suécia
4 months usando a aplicação
Questão respondida por OneCommerce.io 24 de janeiro de 2024

Hi Daniel,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

8 de agosto de 2023

I have found this to be the most exceptional translation app I've ever used. Its user-friendly interface, coupled with a wide range of customizable switcher options, truly sets it apart. Great support team to provide assistance.

Mitchell Brands Europe
Irlanda
3 months usando a aplicação
Questão respondida por OneCommerce.io 17 de agosto de 2023

Hi Michel,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

15 de agosto de 2023

the only app that translated my store correctly and their service is extremely fast, they installed the app as quickly as possible in my store. This is the best app I've ever seen

Her2way
Reino Unido
2 months usando a aplicação
Questão respondida por OneCommerce.io 17 de agosto de 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

7 de agosto de 2023

Amazing team ..... Thank you Thank you again for considering me. I look forward to the opportunity to work with you.

Mohammed Orfli Sales Promotions & Management
Arábia Saudita
5 months usando a aplicação
Questão respondida por OneCommerce.io 9 de agosto de 2023

Hi Mohammed,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

1 de agosto de 2023

Very impressive plugin with tons of good functionalities that help to give the end-user a better user experience!

In addition, the support team is very helpful with both fast replies and great advice and help with any issue!

MyCoffeeCup
Alemanha
About 1 month usando a aplicação
Questão respondida por OneCommerce.io 3 de agosto de 2023

Hi Noah,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

1 de agosto de 2023

I just wanted to say that the support team is amazing! They have been incredibly helpful and their response time is lightning-fast. Thank you for providing such excellent service!

NORDIC MOVEMENT GROUP
Suécia
28 days usando a aplicação
26 de novembro de 2023

Because it is very easy and the customer service is very nice and helpful and they solve the problem with all professionalism.

SUNBRX
Emirados Árabes Unidos
28 days usando a aplicação
Questão respondida por OneCommerce.io 5 de dezembro de 2023

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

7 de dezembro de 2023

Just use another app
This app is too difficult to set up

There is the hassle of having to partially translate the product, and the app also does not work.

worldbestsellerproducts
Estados Unidos
About 2 months usando a aplicação
Questão respondida por OneCommerce.io 10 de dezembro de 2023

Hi Keunyoung ,

This is Brian from Transcy and we're truly sorry for any inconvenience causing to your experience

In relation to your concerns as following:

- Partially translated: it means section/page has been translated before, but there are some parts/elements in that section/page still have not been translated completely, or default content is already updated/changed recently so they need to be re-translated to update the new translation

- For the other issues, we have seen that one of our colleagues is following your case, he gave you clear explanation as well as the relevant solutions for your case, please kindly check your email and let him know if you need further support

Hope to hear from you soon

Regards,
Brian
Transcy by OneCommerce

16 de setembro de 2023

Wonderful support, right when I download the app they had chat available and got me through the full set up. Kylie was wonderful in making this app easy and works perfectly.

LandZero
Estados Unidos
19 days usando a aplicação
Questão respondida por OneCommerce.io 18 de setembro de 2023

Hi Steven,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce