Avaliações (5 706)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
21 de novembro de 2023

A very bad app, all full of bugs. It was greatly affected during Black Friday and suffered heavy losses.

AMZ Deco
Hong Kong, RAE da China
8 months usando a aplicação
Questão respondida por OneCommerce.io 23 de novembro de 2023

Hi Junjie,

This is Edna and we're truly sorry for this inconvenience causing to your experience

In relation to your issues, we have seen that our agents tried to check and find out the relevant solution to resolve your case as soon as possible. If there's any errors still existing, please let us know to help you in time

Also we have seen that one of our colleagues is reaching out you, please let him know if you need further support

Regards,
Edna
Transcy by OneCommerce

29 de agosto de 2023

I recommend to everyone cool app and great assistant support super thanks a lot. Vani super thank you

Shekershop
Cazaquistão
About 2 months usando a aplicação
Questão respondida por OneCommerce.io 1 de setembro de 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

29 de agosto de 2023

10/10 live support. They are really active and help every time I ask something within like 2 min. And its the best translate app out there

Homelife
Emirados Árabes Unidos
3 months usando a aplicação
Questão respondida por OneCommerce.io 1 de setembro de 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Editado a 10 de maio de 2024

L'app funziona in modo eccellente e il servizio assistenza è molto reattivo oltre che professionale nelle risposte. Molto bene anche l'integrazione con il redirect automatico basato sulla posizione dell'utente.

DMSTECHMART
Itália
5 months usando a aplicação
Questão respondida por OneCommerce.io 2 de janeiro de 2024

Hi Mariano,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

11 de janeiro de 2024

Is a good app. Thank you and the support is very good.

BioUnique
Roménia
5 days usando a aplicação
Questão respondida por OneCommerce.io 17 de janeiro de 2024

Hi Nichita,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

14 de dezembro de 2023

Support is fast! Rosa helped me solve the problem!

JOAR
Ucrânia
About 1 month usando a aplicação
Questão respondida por OneCommerce.io 20 de dezembro de 2023

Hi Наталія,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

13 de outubro de 2023

We had Polaris helping us on the final set up, and she was great. Very happy with her support, and also with the rest of the team. Really great support.

Beach Soul®
Austrália
29 days usando a aplicação
Questão respondida por OneCommerce.io 17 de outubro de 2023

Hi Rebecca,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

4 de novembro de 2023

this app is gold! the customer support has been amazing, they went into my store fixed everything as i wanted :)

LaCitee
Canadá
20 days usando a aplicação
Questão respondida por OneCommerce.io 7 de novembro de 2023

Hi Rachad,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

24 de julho de 2023

Transcy: AI Language Translate is an exceptional app that breaks language barriers and connects you with a worldwide audience. Its accurate translations and user-friendly interface make it a must-have tool. The standout feature is the amazing support team, including Cris, Joyce, and Harry, who go the extra mile to ensure your success. Highly recommended!

IG Made Me Buy
Estados Unidos
About 1 month usando a aplicação
Questão respondida por OneCommerce.io 27 de julho de 2023

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

13 de julho de 2023

Great App, it translated my website as expected. I have contacted the customer support and recived the replay within 60 seconds, The agent name is Harwin Thanks for the support

AlterSolutionz
Reino Unido
2 months usando a aplicação
Questão respondida por OneCommerce.io 19 de julho de 2023

Hi Aiman,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce