Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 916)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
23 de junho de 2022

wonderful service, Paulina have answered all my question and helping to apply my requests. It is the best service that received ever in shopify app. I recommended to all who want to add another language to their web.

Mariooshup
Estados Unidos
18 days usando a aplicação
Questão respondida por OneCommerce.io 27 de junho de 2022

Hi Loai,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Editado a 17 de março de 2023

Currently, this app does not work with subfolders for translations. Even the app support person admits it. But we identified a solution - Use the Customer's Location option and enable all languages for your store in the primary market. In testing with a VPN, the language switched correctly as desired. Thank you, Johnson, for the pointers.

Vesta Precision Europe
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OneCommerce.io 21 de março de 2023

Hi there,

I'm Gemma from Transcy and thanks for your review

Based on your feedback, we will take it into consideration to improve our app in the better way. At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

15 de maio de 2022

usei o aplicativo para me ajudar na tradução dos idiomas e tive um atendimento perfeito, todas as minhas duvidas foram tiradas

loja Infinity br
Brasil
18 days usando a aplicação
Questão respondida por OneCommerce.io 17 de maio de 2022

Hi Márcio,

My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

23 de maio de 2023

5 stars for customer service. They respond very very fast and solve problems quickly. but only give 4 stars because of some translate issue. it sometimes would translate the code of my theme, so I have to edit the translation manually. That takes a lot of time.

VAZASILK
Estados Unidos
About 1 year usando a aplicação
Questão respondida por OneCommerce.io 24 de maio de 2023

Hi there,

Here's Jena from Transcy. Thank you so much for your review.

Besides that, to make your experience better, we will note your feedback and keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

13 de abril de 2021

Really helped me a lot in setting up my shop online , the customer service was very helpful and saved my lot of time

Kgn Handicrafts
Índia
18 days usando a aplicação
Questão respondida por OneCommerce.io 13 de abril de 2021

Hi Shadab,

This is Taylor from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Taylor
Transcy - Translate Language and Convert Currency

Editado a 1 de setembro de 2023

Ottima app, assistenza live velocissima e super efficace per risolvere problemi o per supporto. L'interfaccia è molto smart. La consiglio ! Ho avuto modo di parlare con Cris, in pratica una consulenza di Wordlwide selling gratis. Super

Balance Nutrition
Itália
18 days usando a aplicação
Questão respondida por OneCommerce.io 7 de abril de 2022

Hi there,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

8 de julho de 2022

Useful and graet, maybe much expensive but it works and the costumer service is good. ...............

shifaah
Países Baixos
About 1 year usando a aplicação
Questão respondida por OneCommerce.io 18 de julho de 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Editado a 9 de março de 2022

I am in love with customer support !. She does all the work dude is incredible! Give them a try, you will thank me!

OnlyBeauteous
Reino Unido
18 days usando a aplicação
Questão respondida por OneCommerce.io 11 de março de 2022

Hi Catalin,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

6 de abril de 2021

Thanks to very helpful and fast support, my problem is solved, thanks a lot. Easy to use, multi-purpose. by the way, special thanks to Andy for his help.

Crafist®
Turquia
18 days usando a aplicação
Questão respondida por OneCommerce.io 8 de abril de 2021

Hi Suha,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

6 de novembro de 2021

I recommend this app to everyone. As a started I had an issue, and I contacted the customer support through live chat and my issue was solved absolutely fine and super fast.

DR.BELTER
Emirados Árabes Unidos
18 days usando a aplicação
Questão respondida por OneCommerce.io 8 de novembro de 2021

Hi Nameer,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency