Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 916)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
30 de outubro de 2023

Lewis was an amazing help, the application itself works great. He helped for multiple hours without any complaint, really happy with the service, best i've ever had.

ezaf
Reino Unido
17 days usando a aplicação
Questão respondida por OneCommerce.io 7 de novembro de 2023

Hi Puran,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

25 de outubro de 2022

Der support ist sehr zuvorkommend, kümmert sich um deine Probleme über den Chat. Bin bisher sehr zufrieden, nutze das Programm aber erst seit ein paar Tagen

Banana Leaf
Alemanha
17 days usando a aplicação
Questão respondida por OneCommerce.io 26 de outubro de 2022

Hi Marc,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

19 de janeiro de 2022

All good! Big thanks Dante for his prompt support and assistance! Everything was installed in a couple of minutes ! I recommend this app!

Anta Discount
Rússia
17 days usando a aplicação
Questão respondida por OneCommerce.io 20 de janeiro de 2022

Hi Tatyana,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

8 de setembro de 2021

I have use this app to app more language and currency on my shop. I work well for me. The supports are very good and kindly help.

USleepHome
Tailândia
17 days usando a aplicação
Questão respondida por OneCommerce.io 8 de setembro de 2021

Hi Thitikorn,

This is Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Fiona
Transcy - Translate Language and Convert Currency

Editado a 22 de novembro de 2022

We have been using Transcy several months now (altough it says 5 days for some reason). There's 1000 product limit and we have 3300 products, but there's no way to translate only the products that are online. You'd have to search them manually by using the info from Shopify customer front. We use Prestige theme and the categories don't work. Transcy replied "We're so sad to hear no further support from theme and if theme cannot support on this case, this issue cannot be resolved". We asked help from the theme maker but they replied that they don't do support for third party apps.

Saarni - Gentlemen's Boutique
Finlândia
Over 1 year usando a aplicação
Questão respondida por OneCommerce.io 24 de novembro de 2021

Hi Sonja,

Here's Jena from Transcy and we're deeply sorry for your unexpected experience with our app

1. For support from our agent, we will recheck their work carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation.

2. Through your issues, we have seen that one of our colleagues is following your case, he gave you clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Jena
Transcy by OneCommerce

8 de janeiro de 2022

Fast response and helpful team thank you so much for your help ! the support team was exellent !!!!!

The Shop 9th
Estados Unidos
17 days usando a aplicação
Questão respondida por OneCommerce.io 10 de janeiro de 2022

Hi Arije,

Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

4 de março de 2022

very good translation application, so the support is very active, especially the technician chouxie she is great is listening

FLAMLED
Suíça
17 days usando a aplicação
Questão respondida por OneCommerce.io 6 de março de 2022

Hi DAVID,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

Editado a 23 de julho de 2021

正直最初は、このまま使うのが不安でしたが、サポートチャットがとても親切で安心して使えるようになりました。言語翻訳のアプリだけあって、英語でない母国語でも(翻訳機能の翻訳でしたが)対応してくれました。ありがとうございます。とてもとても助かりました。感謝です

.FR a l'epoque
França
17 days usando a aplicação
Questão respondida por OneCommerce.io 12 de julho de 2021

Hi RieIJICHI,

This is Issac from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Issac
Transcy - Translate Language and Convert Currency

10 de agosto de 2021

Awesome app! It made my store international. I'm so glad to find it, it is a great tool! I'm so excited!

Agatha Bracelets
México
17 days usando a aplicação
Questão respondida por OneCommerce.io 11 de agosto de 2021

Hi Diana,

This is Amory from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Amory
Transcy - Translate Language and Convert Currency

5 de maio de 2023

Buen soporte técnico y posibilidad de escalar a otros planes progresivamente.
Vamos a migrar desde la APP nativa de shopify

MONDO Kids & Home
Espanha
17 days usando a aplicação
Questão respondida por OneCommerce.io 9 de maio de 2023

Hi Francisco,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce