Transcy: AI Language Translate
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
Avaliações (5 914)
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Ho ricevuto un supporto incredibile e in poco tempo, consiglio veramente questa applicazione, grazie mille
Hi there,
This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
App Installed, translated the site and had immediate support from Lisa. Thanks a lot, works out fine, currency and language switches are working! All the best
Hi Sonia,
This is Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jonathan
Transcy - Translate Language and Convert Currency
Just installed it and seems to be working great. The problem is that it can translate no more than 1000 listings, which is a problem. The support was great and helped me to set it up in no time.
Hi there,
This is Jocelyn. Thank you so much for your review.
Per our testing and research, 1000 products is big enough for almost 98% stores meanwhile keeping store performance in good state. More than that, customer's store will be unstable, slow loading, etc. Meanwhile our Dev team is aware of it, working on this limitation, and trying to increase the number for future update.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jocelyn
Transcy - Translate Language and Convert Currency
THIS IS THE WORST APP EVER!!!
The currency does not work on the cart page!!!! I contacted them and stated the issue very clearly and even sent the image to them. The support team is not reading my message at all and wasted 2 hours looking for something else. I kept sending them where the issue is, but AGAIN they ignored my message. After 5 hours later, they said it is the Shopify payment issue for the currency not displayed on the CHECKOUT PAGE which I never said its on the checkout page!!!!!!!!!!!!!!! Now all currencies do not work at all including the languages. THIS APP IS JUST LIKE JOKES, THE SUPPORT TEAM IGNORES YOUR FEEDBACK AND ONLY WASTED YOUR TIME UPDATE------
They will change your settings and hide the selector without your permission UPDATE 0624
AGAIN They understood my request incorrectly and changed your app setting without your permission.
Hi there,
Here's Jolie and we are truly sorry for this inconvenience causing to your experience with our app
First of all, we fully take this responsibility because of unexpected support from our agent, we will recheck carefully and have a proper training for them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your empathy in this situation.
I have seen that one of my colleagues is following your case by giving you clear explanation as well as solutions for your case, please kindly check it and let him know if you need further support.
Looking forward to hearing from you soon.
Regards,
Jolie
Transcy - Translate Language and Convert Currency
This app is perfect if you want to sell in multiple countries with diferent languages.
as soon as I installed the app, Jane send me a message with some tips regarding the app and helped me with the settings. Very professional
Hi Silvia,
My name's Fiona from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Fiona
Transcy - Translate Language and Convert Currency
Very Helpful and kind support app works very well. Easy settings and the support helped me to get everything going.
Hi Mayurathan,
This is Dominic from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Dominic
Transcy - Translate Language and Convert Currency
very customizable. can change everything about the switcher. Customer support was quickly there to assist me.
Hi Layth,
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
It's very easy to use, and the Support Team is nice and helpful also. They will solve the problem immediately. Thank you so much! High Recommended!
Hi Mayzones,
This is Enzo. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Enzo
Transcy - Translate Language and Convert Currency
It makes translating your store page easy.
Although we ran into an issue, because the app gets in some cases confused with some elements and tries to translate two elements as one resulting in problems, we got extremely fast and great support!
Hi there,
Here's Jena. Thank you so much for your review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Kind customer support that will literally set it up for you! Thank you so much for the help and all of that
Hi Noah,
I'm Bellamy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy - Translate Language and Convert Currency