Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 916)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
18 de março de 2022

tip top magoo, whos better than you? great app and service.......................................ghh

Steekjes & Kruisjes
Países Baixos
16 days usando a aplicação
Questão respondida por OneCommerce.io 21 de março de 2022

Hi Marijke,

This is Kieran. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

28 de janeiro de 2022

I started using Transcy after installing Spocket, which brings US, UK and EU suppliers into your store, many of whom ship internationally. Presenting yourself in the local language greatly increases your market exposure. It would be great if the translation function were more efficient and could retranslate only those listings which were updated since the last translation.

The Shops @ Go Your Own Way
Estados Unidos
16 days usando a aplicação
Questão respondida por OneCommerce.io 1 de fevereiro de 2022

Hi David,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

3 de julho de 2022

I like this translate app ,so helpful and easy to set up, The customer service good ,everything works will on my site

The boys craft
China
16 days usando a aplicação
Questão respondida por OneCommerce.io 4 de julho de 2022

Hi Chenjason,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

4 de julho de 2022

Super service .... he helps you configure everything nothing to do .. super pro !! thank you app at the top

Montableaudeco
França
16 days usando a aplicação
Questão respondida por OneCommerce.io 5 de julho de 2022

Hi Fabrice,

Here's Levi. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Levi
Transcy - Translate Language and Convert Currency

24 de janeiro de 2022

Useful app and great cusomer service! Appreciate the support. And most importantly of course is that it can help you convert more!

La Bohocasa
Reino Unido
16 days usando a aplicação
Questão respondida por OneCommerce.io 25 de janeiro de 2022

Hi Oussama,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

14 de março de 2023

The product and its descriptions do not translate. There is no user manual or information. I hope it will be fixed soon

Lady Ros
Estados Unidos
14 days usando a aplicação
Questão respondida por OneCommerce.io 16 de março de 2023

Hi Tolga,

This is Teresa from Transcy and we personally apologize for your unexpected experience with our app

Regarding to your issue, because you uninstalled our app, so it's hard for us to check your issue, so please consider to reinstall our app and let us have a chance to support you with the highest priority.

We have seen that one of our colleagues is reaching out you, but unsuccessful, please kindly check your email and let him know if you need further support.

Regards,
Teresa
Transcy by OneCommerce

24 de fevereiro de 2022

The app works great! Also, exeptional customer service. I have tried other apps before and I confirm that Transcy is the best by far.

myHoodies.ca
Canadá
16 days usando a aplicação
Questão respondida por OneCommerce.io 1 de março de 2022

Hi Pascal,

This is Timothy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

4 de fevereiro de 2022

Utilisation parfaite et répond au besoin de traduction. Service client en ligne rapide et efficace je recommande!

TPWK SHOP
França
16 days usando a aplicação
Questão respondida por OneCommerce.io 7 de fevereiro de 2022

Hi Hugo,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

6 de março de 2023

Very good support with Lewis ! Starting using the app so let's see. But firs feeling is great. Thank you Team !

PALZANO
França
12 days usando a aplicação
Questão respondida por OneCommerce.io 7 de março de 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

Editado a 5 de maio de 2021

DO NOT USE THEM! 24/7 - NOT TRUE
TRANSLATION IS HORRIBLE, DO NOT TRUST THEM!
PROMISE YOU WILL REGRET! DO NOT TRUST THEM, DO NOT TRUST THEM, DO NOT TRUST THEM! FAKE FAKE FAKE FAKE HORRIBLE HORRIBLE HORRIBLE!!!

MAuto
Itália
15 days usando a aplicação
Questão respondida por OneCommerce.io 29 de abril de 2021

Hi Joe,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. We're deeply sorry for this inconvenience caused and sadly to see your updated review from positive to negative like this.

We're still serving all users via 24/7 live chat or email. For your case, because the issue is related to complicated code, so we need forward your case to concern team as Developer team to check and fix it further, as a result, it needs to spend more time to investigate the root cause and fix it completely.

As I have checked and seen that you're having an active chat with my colleague, please let them know if you need further support. Once again hope you sympathize for us and enjoy your experience with us.

Best Regards
Anna
Transcy - Translate Language and Convert Currency