Transcy: AI Language Translate
Cumpre os mais elevados padrões de qualidade da Shopify para velocidade, facilidade de utilização e valor para o comerciante
Avaliações (5 914)
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This app is amazing! We tried other apps to achieve geolocation, language, and currencies and had many challenges. This one cured all of them. Also, the customer service is top notch and Nim was amazing in answering questions and with setup. We highly recommend this app!
Very nice translation app. The language switcher design looks clean and professional. I couldn't figure out how some functions work at first, but the support team replied and helped me very swiftly and kindly. 100% recommend!
Hi Yan,
This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce
Since the most recent change you cannot edit translations on the free plan. On top of that the edition interface is extremely slow and inconvenient to use.
Hi Alexandre,
Here's Patrick from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for this inconvenience caused.
For your case, before Aug 18 2021 your plan is Free and with the latest update, your Free plan will be automatically upgraded to Economy plan without cost per month, therefore you now can edit translation on all pages. Secondly, we have noted your point about the slow loading speed in-app and try to optimize it.
As my colleague is contacting you for further support, please let them know if you need further support.
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Works perfectly and the staff response is super fast. They will set up everything for you in no time:D The translation is also accurate. I reccomend this app to everyone who want to translate his store!
Hi Narcis,
Here's Scott from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Scott
Transcy by OneCommerce
Little bit slow and sometimes gets stuck, but overall great app. very helpful customer service. will continue to use it.
Hi Shahainy,
My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
In relation to your concern "Little bit slow and sometimes gets stuck", you please elaborate it, so we can help you further. As we have checked and seen that you're having an active chat with my colleague, please let them know.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Muffin
Transcy - Translate Language and Convert Currency
all the support agents have been super useful and great! The app is looking amazing on the page! Thank you
Hi Nigar,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
ASSSITENZA PERFETTA E TEMPESTIVA, CERCAVO DI AGGIUSTARE DA SOLO I PARAMETRI E L'ASSISTENZA IN CHAT E' STATA PIù VELOCE DI ME
Hi Antonella,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
amazing apps. molly from the customer support help me to solve my problem. she is a very good customer support.
Hi Powa,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Amazing support, super easy to use, can highly recommend! i am using it for all the EU countries and it works great
Hi Raphael,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
The best thing about this app was my experience with the customer service representative. Jaxber, thank you so much
Hi Khalid,
This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Jolie
Transcy by OneCommerce