Transcy: AI Language Translate , 5 665 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
3 de julho de 2022

I just try to use this app. i find this app is helpful. I feel customer service is very good. thanks a lot. i will continue to focus on this app. thanks for costomer service guiding me.

Toothbrush Factory
China
About 10 hours usando a aplicação
Questão respondida por OneCommerce.io 4 de julho de 2022

Hi Yong,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

25 de maio de 2022

First time using this app. Powerful functions, free coding, and easy to use. Dory offers nice service for me to set up.

Babakud
China
About 10 hours usando a aplicação
Questão respondida por OneCommerce.io 30 de maio de 2022

Hi there,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

13 de julho de 2022

越境ECを始めるためにこのアプリをダウンロードしました。とても素晴らしいサポートがあり、助かっています。まだまだ理解ができない部分が多くありますので、サポートを受けながら始めてみたいと思います。すこし、評価の記入を促すのが早いかと思います。

侶 TOMO 
Japão
13 days usando a aplicação
Questão respondida por OneCommerce.io 19 de julho de 2022

Hi there,

I'm Scott. Thanks for your feedback about our app.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Scott
Transcy - Translate Language and Convert Currency

7 de setembro de 2022

Serenna helped me a lot. She really delivered this WOW factor doing more than I expected. I really recommend this app.

Octhopus
México
About 10 hours usando a aplicação
10 de setembro de 2020

The app is very simple and is very utile for my website, but mostly the support is fantastic!!! They respond in a bit, and they resolve every problem!!

WhiSpeaker
França
About 10 hours usando a aplicação
Questão respondida por OneCommerce.io 12 de outubro de 2020

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

18 de agosto de 2022

Having used several translation apps, this is the best I've found.
The management background is opened quickly and the translation is accurate. What impresses me most is the working attitude of the service staff Rosa and their technical team, who are very patient to help me solve the difficulties I encountered.

godes
China
About 10 hours usando a aplicação
8 de novembro de 2021

Perfect oto translate and have multiple currencies. I really like the attention, very quick and all explained well. Thanks!!

Feriamaestros
México
About 10 hours usando a aplicação
Questão respondida por OneCommerce.io 9 de novembro de 2021

Hi CINDY,

My name's Andrew from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

3 de dezembro de 2021

Great app with efficient and helpful service. We used a customized shopify theme. The technology team even help us design the interface of our website. We will use their advanced function.

IDREAMMART
China
About 10 hours usando a aplicação
Questão respondida por OneCommerce.io 6 de dezembro de 2021

Hi Chris,

Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

27 de novembro de 2022

I love how attentive and problem solving the customer support is. Aurora should get a raise! e8rfhe8rver

Danieliwineryshop
Geórgia
About 10 hours usando a aplicação
Questão respondida por OneCommerce.io 29 de novembro de 2022

Hi Nikoloz,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Editado a 24 de dezembro de 2021

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NAIPO.de
Alemanha
12 days usando a aplicação
Questão respondida por OneCommerce.io 15 de dezembro de 2021

Hi David,

Here's Vincent from Transcy - Translate Language and Convert Currency Support Team. We sincerely apologize for this inconvenience causing to your store.

We have seen that you uninstalled our app already. For further check your case, you please consider to reinstall our app and let us have a chance to support you with the highest priority.

Besides that our colleague is supporting your case, please kindly check the relevant channel for further help. Looking forward to hearing from you soon

Regards,
Vincent
Transcy - Translate Language and Convert Currency