Transcy: AI Language Translate , 5 665 avaliações
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terrible, Please avoid. very bad experience with this app I use a free plan which have only one language free i use it and translate my store and spend so much time to edit it after one week they need me to change plan < why > and i can't use the language any more my store keep loading and loading not working good . just deleted
Hi Hussin,
Here's Jonathan from Transcy - Translate Language and Convert Currency Support Team and we are truly sorry for this inconvenience caused.
In relation to your problems as following:
1. The first issue is that "you spend so much time to edit it after one week they need me to change plan < why >", I seem not to understand your point, you please explain it in details. Because if you're in Free plan with basic language, you cannot edit its translation. Therefore, I am wondering during the trial you were in one of the paid plan as Eco or Starter plan, when your trial ended, you could not use your advance language to edit its translation.
2. The second issue as " and i can't use the language any more my store keep loading and loading not working good", unfortunately I also did not catch your point, as my colleague has sent you a follow up email,
please get back to them, so they can help you further.
Looking forward to hearing from you soon.
Regards,
Jonathan
Transcy - Translate Language and Convert Currency
great support from this app, helped me install and get it going in less than an hour. thank you very much
Hi Meytal,
Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andrew
Transcy - Translate Language and Convert Currency
TOP QUALITY!! I like it and its easy to use. I could recommened to everyone who wanna sells to the whole World!
Hi there,
Here's Jena. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy - Translate Language and Convert Currency
Exceptional assistance assisted me in everything very kind and very competent, and the app does the function it says so you won't find any surprises say
Hi Victor,
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
I start using this app today for a try. Will update later if it continue working well.:) Btw, team member Muffin is really nice! Five-star!!
Hi there,
I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kate
Transcy - Translate Language and Convert Currency
I had some trouble setting up the translation, but the staff really helped me with it. Everything looks good so far.
Hi Meyoco,
I'm Michael from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Michael
Transcy - Translate Language and Convert Currency
en el dia de hoy probamos la aplicacion, funciona bien, nos edita los textos del home, si bien el precio nos gustaria que sea mas economico, mas para usuarios de latinoamerica, el servicio es bueno y las funcionabilidades son correctas.
Hi Mike,
This is Vera from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Vera
Transcy - Translate Language and Convert Currency
Today I have installed the app and translated two languages in a really short time. I'm so happy with the app. Needed help and Flora at customer service has helped me immediately. Thanks again Flora :-)
Hi Patricia,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
The best translating app hands down, Arabic language is not easy to translate and it got 90% of everything perfectly. Their customer service is top notch, Giselle responded within a few seconds of my request and was so understanding and catered to my needs as a true professional! 100% would recommend.
Hi Mariya,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
DO KNOW YET JUST STARTED RIGHT NOW WITH THE APP BUT WILL LET YOU GUYS KNOW IF IT'S A GOOD APP TO USE FOR YOUR BUSINESS.
Hi Keith,
This is Stephen. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Stephen
Transcy - Translate Language and Convert Currency