Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 838)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
13 de julho de 2022

Dejó de funcionar. El botón de traducción ya no parece en mi pagina de shoppify. No sé mas que decir para junta 100 caracteres

capsulmx
México
1 day usando a aplicação
Questão respondida por OneCommerce.io 15 de julho de 2022

Hi Nadav,

This is Doris and we're deeply sorry for your unexpected experience with our app

Regarding to your main concern as switcher (language selector) not showing, it's now fixed, please kindly check it again

I have seen that one of my colleagues is following your case, he gives you a clear explanation as well as solutions for your case, please kindly check your email and let him know if you need further support.

Regards,
Doris
Transcy - Translate Language and Convert Currency

2 de abril de 2023

Very intuitive application and very available support when needed. I was able to get an answer for every question I had.

Maison Coja
França
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 4 de abril de 2023

Hi Maison,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

14 de junho de 2022

Muy buena app, y la atención al cliente es fenomenal. Increible atención al cliente y muy buena aplicación

WIMUS MARKET
Espanha
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 14 de junho de 2022

Hi MARTA,

I'm Frederick. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Frederick
Transcy - Translate Language and Convert Currency

Editado a 25 de abril de 2021

I used this app to help me translating my Shopify store to open new markets. It is pretty user friendly over all

Maison Mixy inc
Canadá
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 26 de abril de 2021

Hi Isabelle,

I'm Kate from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kate
Transcy - Translate Language and Convert Currency

11 de março de 2022

Great customer support. As soon as we installed the app there is someone to help us. Still in trial with the features but everything looks nice & functional

BARBOZA
Alemanha
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 14 de março de 2022

Hi Serga,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

21 de fevereiro de 2022

Seemed to load fine and the chat folks are very pro active, got me up and running in a jiffy. I'll reserve the right to cast final judgement after its been running for more than 5 minutes - but so far all is perfect!

HyperLite Moto
Estados Unidos
1 day usando a aplicação
Questão respondida por OneCommerce.io 22 de fevereiro de 2022

Hi Scott,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

9 de março de 2022

The support has been really helpful, Flora was right there guiding me at every step to execute my actions to progress. Highly recommend!

Mockberg
Suécia
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 10 de março de 2022

Hi Elvira,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

23 de janeiro de 2022

I like what the app let me do with my online shop, also I love the attention from Amber!!! Loved the help

ANTI PINK
México
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 24 de janeiro de 2022

Hi NAYLA,

This is Stephen from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

9 de fevereiro de 2022

Chouxie helped me with an issue I had after installing the Transcy plugin. The problem was fixed very fast and very efficiently!

DAL MERCATO
Suíça
About 1 hour usando a aplicação
Questão respondida por OneCommerce.io 10 de fevereiro de 2022

Hi Fusi,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

25 de janeiro de 2023

Nach einem Tag Nutzung bin ich sehr zufrieden. Manche Einstellungen, vor allem wenn es um das Veröffentlichen geht, sind ein wenig versteckt. Musste mehrmals den Support kontaktieren. Dieser war wiederum wirklich super schnell und freundlich und hat meine Problem innerhalb kürzester Zeit gelöst.

friedrich23
Alemanha
1 day usando a aplicação
Questão respondida por OneCommerce.io 27 de janeiro de 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce