Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 940)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
30 de abril de 2022

Just installed it and seems to be working great. The problem is that it can translate no more than 1000 listings, which is a problem. The support was great and helped me to set it up in no time.

So Cute Cut
Grécia
12 months usando a aplicação
Questão respondida por OneCommerce.io 5 de maio de 2022

Hi there,

This is Jocelyn. Thank you so much for your review.

Per our testing and research, 1000 products is big enough for almost 98% stores meanwhile keeping store performance in good state. More than that, customer's store will be unstable, slow loading, etc. Meanwhile our Dev team is aware of it, working on this limitation, and trying to increase the number for future update.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

1 de junho de 2022

It makes translating your store page easy.
Although we ran into an issue, because the app gets in some cases confused with some elements and tries to translate two elements as one resulting in problems, we got extremely fast and great support!

X PLUS
Estados Unidos
12 months usando a aplicação
Questão respondida por OneCommerce.io 4 de junho de 2022

Hi there,

Here's Jena. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

28 de março de 2023

Great Customer service. Aurora was great in swiftly leading through the answer with pictures. Impressed!

Overall the app could be more intuitive about the overlaps with Shopify's translated stuff

Yosemite Bum EU
Itália
11 months usando a aplicação
Questão respondida por OneCommerce.io 4 de abril de 2023

Hi there,

Here's Kane from Transcy. Thanks for your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

25 de outubro de 2021

The app works well but you need some assistance for the menu updates. Overall recommend to anyone looking for this

the floating
Portugal
11 months usando a aplicação
Questão respondida por OneCommerce.io 25 de outubro de 2021

Hi Sofia,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you your review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

7 de julho de 2021

good support, a bug happened with my account, giving me some problems with adding multiple language, but the support guy helped me a lot and resolved my problem

MYA COLLECTION
Grécia
11 months usando a aplicação
Questão respondida por OneCommerce.io 8 de julho de 2021

Hi there,

My name's Muffin from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Muffin
Transcy - Translate Language and Convert Currency

2 de setembro de 2021

Getting a few errors and bugs sometimes, but the customer service is awesome and they are very helpful and gets my problems solved.

Nanja Monja
Japão
11 months usando a aplicação
Questão respondida por OneCommerce.io 6 de setembro de 2021

Hi Hitomi,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for positive review.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

21 de novembro de 2023

MERCI ELEANOR POUR SA MAITRISE DU SUJET ET SONT PROFESSIONNALISME; BRAVO A TOUTES LEQUIPE SUPERBE APPLIS

ASOXE
Estados Unidos
10 months usando a aplicação
Questão respondida por OneCommerce.io 7 de dezembro de 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

11 de dezembro de 2023

the support team was good to fix my issues
Rymond and Jhonson thank you

ReemohAccessories - Unleash Your Inner Shine
Arábia Saudita
10 months usando a aplicação
Questão respondida por OneCommerce.io 14 de dezembro de 2023

Hi Saleh,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

1 de março de 2022

The App works great, but the manuel translations could be a little easier to edit yourself. However, the support is great - so i'll say a 4 out of 5 overall rating, but the support is definitely a 5 out of 5. Teresa, is 5 stars for the support

RATIONWORLD.COM
Dinamarca
10 months usando a aplicação
Questão respondida por OneCommerce.io 2 de março de 2022

Hi Christoffer,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

11 de setembro de 2022

Great support from the service team! Fast and repsonsive, fixing the issues right away. Great at translation too. Quite accurate

Nuurv Wellness
Suécia
10 months usando a aplicação