Transcy: AI Language Translate

Transcy: AI Language Translate

Avaliações (5 958)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
27 de fevereiro de 2025

Trancy is a very useful app and does provide a lot of functionality. It is helpful for our international business.

Big shout out to Eleanor for being a great sport and resolving some issues we were having on the compatibility side recently. She diagnosed and solved the problem quickly.

My Destiny
Estados Unidos
9 meses usando a aplicação
19 de novembro de 2024

This is the perfect app for translating into various languages. Some parts can be a bit confusing, but their online live chat is very efficient at solving problems. I would have given it 5 stars. The only reason for a 4-star is that their price structure can get quite expensive as you scale your business, but this is only a concern for very large-scale stores.

Italjet Shop
Itália
5 meses usando a aplicação
Questão respondida por OneCommerce.io 21 de novembro de 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

We completely ...

8 de janeiro de 2025

There are a lot of issues to solve during the work with app. But assistants will help you. Thanks a lot for Giselle

EcoHaus
Chéquia
Aproximadamente 1 mês usando a aplicação
Questão respondida por OneCommerce.io 16 de fevereiro de 2025

Hi there,

Here's Oriana from Transcy. Thank you so much for your comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined ...

10 de dezembro de 2024

I encountered an issue with product prices displaying three decimals, which was unusual. Eleanor from customer support assisted me in resolving it, though it took some time. Overall, I received great support. Thank you, Eleanor.

TheLambBlueprint
África do Sul
1 dia usando a aplicação
Questão respondida por OneCommerce.io 16 de fevereiro de 2025

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be ...

22 de novembro de 2024

Great help by the helpdesk. They respond quickly and solve the problem nicely.

Strap For Watch
Países Baixos
19 dias usando a aplicação
Questão respondida por OneCommerce.io 16 de fevereiro de 2025

Hi there,

Here's Kane from Transcy. Thanks for your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

...
Editado a 4 de novembro de 2024

Had a problem that was fixed eventually by customer support.

Unfrosen.com
Roménia
8 meses usando a aplicação
Questão respondida por OneCommerce.io 27 de outubro de 2024

Hi Horia,

This is Peter and we're deeply sorry for any inconvenience causing to your experience

We have seen that one of our colleagues provided an explanation and the ...

12 de setembro de 2024

The customer service chat was wonderful! Cris was about to help me with troubleshooting my specific issue, and I even had to return to our conversation, and he picked right up where we left off.

Festool Fan Shop Canada
Canadá
Quase 2 anos usando a aplicação
Questão respondida por OneCommerce.io 21 de novembro de 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

Editado a 8 de julho de 2024

At first I was very unhappy with this App, because it looked as if they had charged me during my free trial. And also because I had trouble finding how to manually modify translations and change the position of the switcher.

But the Customer Service reached out to me and explained everything clearly and in detail. They also said I was still able to cancel the plan during my trial.

So I believe ...

La Boucle
Bélgica
7 meses usando a aplicação
Questão respondida por OneCommerce.io 7 de julho de 2024

Hi Arnaud,

This is Saha and we apologize for any inconvenience causing to your experience

Regarding to your concerns as following:

- Firstly, we saw that you're on the annual ...

28 de julho de 2024

The support response is very fast, and even beginners can use the system with great confidence. It is a reliable service.

FRAGILE BOOKS
Japão
Aproximadamente 2 anos usando a aplicação
Questão respondida por OneCommerce.io 12 de agosto de 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for ...

3 de maio de 2024

App is complex, but works fine more or less.
Support is very fast to solve problems.

MondoTNT
Itália
8 meses usando a aplicação