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vere bad it take a long time ........................................................................................................................
Hi there, we're sorry to hear that you encountered an issue with our automatic translations service. We've taken a look at your store, and we do see that we successfully completed machine translations within 10 minutes of starting, which is within our expected time to completion. Please let us know through the app support channel if we can assist you further with your translations.
Perfect, finally solve the problem of the Spanish language file upload-character garbled, moved, crying~~~~~~
Thanks so much for taking the time to try out the app and give feedback!
The Translate & Adapt team
Nice App, does what it needs to do. Integrates nicely into the Shopify admin.
One point that needs improvement: If I save my changes in a paginated list, it resets the list to the first page. Because of this, I have to do a lot of unnecessary extra clicks.
WORST EVER!!!
The app totally destroyed my store! After i deleted the App because it did not work as i should I COULD NOT CUSTOMIZE MY OWN STORE ANYMORE!
HOW DO I GET MY NORMAL ¨CUSTOMIZE¨ BACK???
Hi there, not clear what's happened here but please get in touch via the email sent to you and we'll fix for you.
Thanks, Translate & Adapt team
Very cool app! Very practical to translate the website although the translation DEFINITELY needs a review. The translation is a hit and miss — But this is still a cool option to have and overall super convenient to manage from a Shopify app.
Thanks so much for taking the time to try out the app and give feedback! Yes, our auto-translations come from Google Translate and they can never match a human so we would recommend checking and editing before publishing.
The Translate & Adapt team
Limited to 2 languages, the upsell has hidden in the details, there are other apps that offer this for free
We've attempted to reach out - please be in touch at localization-product-team@shopify.com
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Thanks for trying out the app, sorry to hear about your experience. You can have up to 20 languages with Shopify, and use auto-translation with 2 of them with Translate & Adapt, without word limits. We aim to make this clear - it's here: https://apps.shopify.com/translate-and-adapt/ and shows when you first click auto-translate. Feedback welcome on how we can ensure no nasty surprises. There is not currently an upsell, though we are considering how to allow for more. Translate & Adapt can be used alongside other apps that use the Translations API, so you could get further auto-translations from an additional app.
Edit,
Up to 2 stars because of the reply from the team, thank you.
I believe our case won't be an isolated one, as people who use Traditional or Simplified Chinese all scatter around the globe, so any website that is using Shopify and serving both sides of them at the same time would face the same problem.
======= We appriciate shopify to have their own lanaguage translate app but this mess up our website and setting.
Initially, we were using another app and let the website display English, Chinese Traditional (with /zh-tw) and Chinese Simplified (with /zh-cn) and customers can choose the langauage they want with a selector. Now shopify put all chinese language under /zh only and can only allow us to choose 1 of them as the store language along with English, we understand we can assign Simplified to China, and Traditional to Taiwan but the problem is we serve customers from both side who live here in UK. You just put our hours of work of doing translation into nothing. I sincerely hope you can rectify this asap, thank you.
Hi there, these are fair critiques. Whilst this situation isn't caused by the app directly, a Shopify level solve will be required. The reason for it happening is the clash with the markets subfolder format: example.com/{country ISO code}-{language ISO code}/ but we are looking at a solution - accelerated by your feedback, so thank you. Note that it is unique to having both forms of Chinese on one market, but your use case totally makes sense. We'll be in touch once we have something to test.
Translate & Adapt product team