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This app was working fine until a couple days ago. Some products have wrong translation in Spanish, French and German. When I click auto-translate it doesn't fix it.
I contacted Shopify and they suggest me to manually edit but I have 2329 product pages. There is no way I can do it manually.
It messed up our SEO, they don't even care about the issue. We pay thousands of dollars to them every month and this is the service we get.
I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life.
After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import.
To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.”
This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.
Not working anymore? I cannot modify our eshop's translations anymore. Oauth error invalid_request: The redirect_uri is missing. Can you help please?
Very bed option. first of all they use google translate that goes really bad. second, just after conversation with shopify support they enlightened me that shopify and this app (owned by shopify) isnt support multi languages combined with their own feature "MetaFields" so if you are planning to setup multi-language store and use meta fields dont do it and choose only 1 language for the store. Very disappointing for platform who charge money for multiple products but doesnt support it. the joke is on us, i recommend to use whocommerce rather than shopify that offers you options of 4 years old developer.
Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt can translate metafields (with definitions). Please be in touch at localization-product-team@shopify.com and we will help you resolve
This app is terrible, it doesnt translate propely and takes old headline text from months ag 0/10 is what i would rank this app as
UPDATE! FALSE! It did in fact create a version of my website - in other languages - cuz if it didn't - they howwwwww can people read it in another language!?!? Not to mention I saw the actual pages in other languages.
created 144 additional pages with 404 errors on my website from duplicate translated pages that do NOT direct to correct english translation .
Hi, sorry to hear you've had a bad experience however we can confirm that Translate & Adapt cannot create additional pages. Please be in touch at localization-product-team@shopify.com and we will help you resolve.
This is really poor features and benefits app....no rules, no blog filters, no filter tags ... kinda student work or so....
shame
basarılı
This app is extremely hard to manage, I still can't find a way to make the translatios as every time I get into the screen is locked, I cannot edit the text, also it says Spanish for Canada and I cannot change this anywhere, and I'm not in Canada and the store is not located there, there is no market there, nothing to do with Canada and yet I have the only option to edit the Spanish for Canada, it is not even an official language there. There is no tutorial or help documentation to understand how this is made or how to configure it. No idea way it is fixed in Canada and I cannot seem to find a way to change this.
Hi, thanks for trying out Translate & Adapt. Please see your email for a response
I’m unable to translate the app.
- I’m using the Zepto Product Personalizer app, but this app doesn’t display any characters in the Translate & Adapt app. I want to translate all the text, buttons, tooltips, etc., to another language. How can I translate the Zepto app?
- Another app I’m using is Planet—Carbon‑neutral shipping. I can’t find where to translate the text, even though I can see it translated when accessed in different markets.