Shopify Translate & Adapt , 251 recensies
The app generally works fine and does the job, I only use it to manually translate English content to Hungarian.
I had a huge problem recently by (probably) misunderstanding how to change language in Shopify backend and all my translations were gone.
Shopify support couldn't do much about it (tried to deal with them for 4 days) but it all changed when the app developer contacted me and I need to admit he turned every stone to recover my lost translations (a huge amount of work!) which he did!
He was always available, promt, and besides solving my issues, he gave me guidance how to deal with language related problems and other Shopify things.
I'm greatful he saved me from doing my translations from scratch and I can only recommend you contacting Rich as he's your man when it comes to solving translations related questions!
Hi folks, very sorry to hear this. This is Shopify admin rather than the app (as this would happen with any compatible app) but it's the same team and we totally recognise the frustration and will do what we can to help. It should be possible to get an export of your deleted Hungarian which you can reupload; we'll get back to you. One thing to check on - it shouldn't be the case that there was a warning saying Translate & Adapt translations won't be lost. There is nothing unique about how the app translates. If you can find something like that please send to localization-product-team@shopify.com . Changing the default language changes the locale code associated with content entered into admin, rather than swapping all the content used in admin for the translations made. We'll work to make that more intuitive.
Looks great but no email ou whatsapp to reach the customer service... I I want to ask if the translated pages are referenced in Google ?
Hi there - you can contact us through support on the app's home page, but yes I can confirm that translated pages are indexed by Google. Thanks!
A decent app but rather complex to use and long loading times. However, lately the saving process hangs a lot and you are forced to reload the page and rewrite the translations. Really frustrating.
Your App is good but changes needs to be done in structure like when we are on other than first page and make changes and then save it, dashboard direct us to first page
Edit: Thank You for solving an issue, it saved me lot of time while adding translation myself
The auto translate feature is incredibly simple and intuitive to use, however it has a hard cap on just 2 languages which doesn't make much sense to me. I was hoping to offer a few languages for my EU customers. I don't understand why there is such a limit in place to only support two languages, I would gladly pay like $10 to translate the rest of my site to add German and French support... it feels pretty unfair to only offer Spanish and Italian in my opinion, not a good look for my store.
Hi. App works and works well - it's good news! But i wanna offer some feature: add translate to image's ALT. I can't find it even with export ALL app data.
Regards
I have an issue as it appears that the app Translate & Adapt does not translate the filter in a collections page. I would like to be sure that there is no other possible option solving this problem before changing the translation app. Can anybody help by suggesting any possible resolution?
This app is great, but the only issue i have come across is that if i select a different language the app changes the product template i made. Is there a way to set this right?
Shopify support can be amusing. Every once in a while, you will come across a gem of a support person. This time was not the case. First, Rona passed the buck by asking me to go through a verification process. Understand that to open a ticket, you have to verify yourself. Only then can you open a ticket. But that wasn't enough. So, Rona emailed me to request a chat and verify myself. Asked me to give the support person a ticket number. So, I went through the process and gave Alex the ticket number. Without reading the case notes, Alex wants to know if I followed the steps in the email sent by Rona! What?!
So, I copied and pasted Rona's email and pointed out that the instructions were to open a chat request and (re)verify myself, which is what I was doing. The next 30 minutes were amusing and painful as Alex couldn't follow simple requests to visit the URL of the website I provided to see the errors for himself. Instead, he repeatedly asked me to send him screenshots by uploading them via the File/Content. Instead of seeing the errors for himself live, he repeatedly asked me to upload screenshots.
Then, when it seemed that it couldn't get any more bizarre, it did. Alex sent me a screenshot of what he saw on my website. At the bottom of the screenshot was a button I asked him to click on, and he could not find it! So, I asked him what he saw on the bottom of the screen, if he saw a coral-colored button, and if he could please click it. He finally found the button (resembling the screenshot HE had sent) and clicked it. Then, it walked him through step by step to point out the error. Wow.
Finally, I suggested to him that it was beyond him or Rona to be able to help and if he could PLEASE escalate the issue as the development team probably needed to look into it.
The app doesn't translate the titles of products consistently. It skips translating some titles but does translate the description. Of course, it is a free app, so I guess we shouldn't expect much...
The above interaction was on Tuesday, April 11, 2023. Still no update.
Sorry you had a bad support experience here, I read the notes. This is the product team: on the issue of not translating / inconsistently translating product titles, looking in your store/app for the products that are English where you want to be Spanish: not sure of your workflow but it's because you have English text saved in the Spanish title box. For example I deleted the English and auto-translated Reflx Lab 400 Daylight (400d) Color C41 35mm 36 Exp Film and you'll see it's now in Spanish. Is it possible that you duplicated products, and then edited from there? As that copies the translations over and considers them manually edited, so locks them off to auto-translation unless you delete content, save, and then re-translate. But yes it appears that the reason they're showing in English is because English is saved where Spanish should be; though I'm not clear how that's happened. We're available on localization-product-team@shopify.com if you want to talk through.
It is good app but how can we enable language switcher? If it is done manually through the code it is okey too.
Can anyone help please?
Thanks for taking the time to try out and review the app. Language switchers are usually in your theme. Try Online Store > Themes > Customize and often it's in the footer - it is for Shopify themes like Dawn.