Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 70% ocen to oceny z 5 gwiazdkami
  • 21% ocen to oceny z 4 gwiazdkami
  • 4% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
14 październik 2022

Buggy! Now I am on a state it says it is translating and never finishes the job. Regardless if I clean the cache, change the browers, or even uninstall and install the app again does not work. Very bad design and the problem is probably on the back end.

Le LanVin
Stany Zjednoczone
20 dni korzystania z aplikacji
Shopify odpowiedział(a) 14 październik 2022

Thank you very much for this review. There was a technical problem that prevented your translations from finishing. This problem has been resolved, so we'd love to invite you back to try the app again :)

24 luty 2023

Finally a mean to translate the content of our shop, from Shopify themselves. However, completely unusable as long as there is no option to exclude the translation of some fields.
We have some metafields on products/collections that contain code or identifiers, we obviously don't want to translate those, and we can't get over all of them manually to revert them back to their original content on the translated version of the store.

YAY Paris
Francja
7 dni korzystania z aplikacji
Shopify odpowiedział(a) 11 wrzesień 2023

Thanks for using the app and the feedback. Please see an email send with how this is achieved.

30 styczeń 2023

De repente dejó de funcionar. Desinstalé e instalé de nuevo y me dice que no tengo permiso para instalarla.

Maricarmen Bigler
Szwajcaria
3 dni korzystania z aplikacji
Shopify odpowiedział(a) 11 wrzesień 2023

Hi, thanks for using the app and the feedback - please check your email for a response.

5 październik 2022

Can't add both Traditional & Simplified Chinese to the site, and only allow choosing one of it, that's not make any sense... do u know in Asia Pacific trilingual that included English, Traditional Chinese, Simplified Chinese are quite common. I'm so disappointed T_T...

關師傅⼩店
SRA Hongkong (Chiny)
2 dni korzystania z aplikacji
Shopify odpowiedział(a) 6 październik 2022

Hi there, these are fair critiques. Whilst this situation isn't caused by the app directly, a Shopify level solve will be required. The reason for it happening is the clash with the markets subfolder format: example.com/{language ISO code}-{country ISO code}/ but we are looking at a solution - accelerated by your feedback, so thank you. Note that it is unique to having both forms of Chinese on one market, but your use case totally makes sense. We'll be in touch once we have something to test.

9 luty 2023

With Unknown reason, every time we log out some translations will be lost, we have to constantly reset the translations

zemkapota
Łotwa
1 dzień korzystania z aplikacji
Shopify odpowiedział(a) 11 wrzesień 2023

Hi, thanks for using the app and the feedback - please check your email for a response.

13 listopad 2022

I DID NOT INSTALL THIS APP. Shopify apparently took it upon themselves to do so without my consent or knowledge. And it MESSED UP MY SHOP. I am absolutely FUMING about it. They should NEVER EVER EVER install ANYTHING without consent.

Rhonda World
Stany Zjednoczone
Około 12 godzin korzystania z aplikacji
Shopify odpowiedział(a) 14 listopad 2022

The app was installed when a market was added, as markets create the ability to adapt content by market - such as color in the USA and colour in the UK. After this feedback we stopped it from installing here as it was clearly unexpected. The theme's country selector became activated as a new market had been added, which is common across themes to enable switching country, and can be turned off in Online Store. There was a redirect that happened on this store due to some leftover code from a since deleted app, which we identified and provided a fix for. I hope this helps to communicate that nothing intentionally untoward went on and we're here to help.

23 wrzesień 2022

vere bad it take a long time ........................................................................................................................

Tik NIte
Arabia Saudyjska
Około 6 godzin korzystania z aplikacji
Shopify odpowiedział(a) 23 wrzesień 2022

Hi there, we're sorry to hear that you encountered an issue with our automatic translations service. We've taken a look at your store, and we do see that we successfully completed machine translations within 10 minutes of starting, which is within our expected time to completion. Please let us know through the app support channel if we can assist you further with your translations.

9 marzec 2023

WORST EVER!!!

The app totally destroyed my store! After i deleted the App because it did not work as i should I COULD NOT CUSTOMIZE MY OWN STORE ANYMORE!

HOW DO I GET MY NORMAL ¨CUSTOMIZE¨ BACK???

Mindshift
Szwecja
Około 2 godziny korzystania z aplikacji
Shopify odpowiedział(a) 10 marzec 2023

Hi there, not clear what's happened here but please get in touch via the email sent to you and we'll fix for you.

Thanks, Translate & Adapt team

4 styczeń 2023

Limited to 2 languages, the upsell has hidden in the details, there are other apps that offer this for free

ShaggyMax
Stany Zjednoczone
28 minut korzystania z aplikacji
Shopify odpowiedział(a) 5 styczeń 2023

We've attempted to reach out - please be in touch at localization-product-team@shopify.com
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Thanks for trying out the app, sorry to hear about your experience. You can have up to 20 languages with Shopify, and use auto-translation with 2 of them with Translate & Adapt, without word limits. We aim to make this clear - it's here: https://apps.shopify.com/translate-and-adapt/ and shows when you first click auto-translate. Feedback welcome on how we can ensure no nasty surprises. There is not currently an upsell, though we are considering how to allow for more. Translate & Adapt can be used alongside other apps that use the Translations API, so you could get further auto-translations from an additional app.