Shopify Translate & Adapt

It is a great app, but It would be great if you could translate more then just 2 languages.

wonderful app. they make my business easy. keep it up you did fabulous job. Love from ALiFTAR.com

Since December 5, 2024, the app has stopped working correctly.
Previously, everything functioned fine. When I selected a language on my shop, I could also change the currency, and the language remained unchanged. Now, translations work properly only if the shop's default currency is selected.

My default currency is USD. If I choose USD and set the language to, for example, Italian which I translated, everything works perfectly. However, if I change the currency to Euro, the translations stop working.

This issue has never happened before, so the problem must originate from the app. I haven’t made any changes to my shop.

Edit:
Shopify support has confirmed that the problem is due to their application update...

It is an excellent translator once you learn it well.

The search field does not do a good enough job to find what you are looking for. but the rest works okay.

I am very satisfied. I reviewed the translations but there were few things to do and the app made me earn a lot of precious time. I would add that its is very easy to use and make changes.

extremely versatile and complete. Full control over translations. I'm even able to upload different logo's and images in other languages

I found the following issue with the translation tool:

The translation tool doesn't maintain proper spacing when carrying over bold formatting from German to English
Example:

German (correct): "...aus Bio-Aloe Vera und..."
English (incorrect): "...oforganic aloe veraand..."
English (should be): "...of organic aloe vera and..."

All bold formatted text segments in the English translation lack spaces before and after them

This happens consistently with every bold text segment in the translation

I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life.

After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import.

To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.”

This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.

The translations are quite OK considering it's free. However I'm facing an annoying problem - the app is using some old content from my first app installation a few months back. I had started translating but deinstalled the app as I didn't need it anymore. Last week I reinstalled it and I can see that the app used some of my old content. I cannot understand how it happened, but somehow the content has not been updated during the automatic translation of my shop. In consequence, the text is not properly translated. There's also no option to translate text on the main page. I'm translating from French to German - as I'm fluent in both, I can see that there are many mistakes which makes it look very unprofessional. I'd appreciate if someone could tell me how to reach the support team.

EDIT - Rich from the support team reached out to me 1-2 days after I submitted my review and provided concise explanations and the needed solutions for the issues I had been facing. I realized that I had overlooked the feature for editing the homepage directly in Translate&Adapt which I apology for. As I wrote before, the translations are good and the app is simple and straightforward to use (unless you overlook a feature like I did). The only negative point and the reason why I'm giving it 4* is because the app only allows you to translate the content into two languages although I assume most store owners would need to have their pages translated into at least 3 languages if they are active in or want to expand internationally. Hope that in the future a paid plan will be offered. I'd definitely pay for one or two more automatic translations. Other than that, I'm quite happy with the app as it perfectly fits my needs for now.