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Bonne application native, très pratique. Seulement, les filtres ne se traduisent pas toujours bien, il manque juste quelques mise à jour pour que ce soit parfait
Aggiornamento 20 ottobre: 1 - il support ha sbloccato la traduzione e ora va tutto molto bene e fluido. Le traduzioni sono quasi perfette e il risultato è molto soddisfacente.
2 - magicamente, dopo lo sblocco, siamo stati in gradi di tradurre dall'italiano in.. altre due lingue! Dunque è tutto tornato regolare. Ora non vediamo l'ora di scoprire cosa costerà tradurre in altre lingue oltre le prime due.. gratuite. :-) ------------------------------------------- Ottobre 18
Molto deludente: 1 - Traduzione in INGLESE bloccata al primo tentativo, per un sito con 9 prodotti e 15 pagine. Supporto di Shopify... non in grado di risolvere il problema: parlato con 3/4 differenti Agenti del supporto. 2 - lo strumento permette di tradurre automaticamente SOLO in due lingue oltre quella originale del sito... a meno che siete in SVIZZERA! Perché considera la lingua locale ITALIANO (per esempio) una lingua DIVERSA dalla lingua ITALIANA dell'Italia. Dunque.. si può tradurre in automatico SOLO in un'altra lingua!
Hi there, thanks for trying the app and feeding back. Some answers:
1) Just checked your translations and there was a technical issue for your English which has now been resolved. Apologies that support was not able to do this for you. It was an exception.
2) Please let us know how you would like your languages setup and we'll make it possible for you. Currently you have Italian as default, English added, and we have a record of French - but the French isn't showing on your store. Perhaps it was added and removed?
Please drop us a note direct to localization-product-team@shopify.com and we'll fix all for you.
Great App. Fast and Effective! Thank you
Love shopify and this feature!
عجيب
The translation is as close as it can get, I still have to correct some grammar and add "s" here and there but it's not so bad. Some words are not translated correctly but again, it's not perfect. You definitely got to review after the translation though.
Easy and simple, maybe would be more helpful if the fields of translation were a bit more clear. Quite helpful though.
Shopify support can be amusing. Every once in a while, you will come across a gem of a support person. This time was not the case. First, Rona passed the buck by asking me to go through a verification process. Understand that to open a ticket, you have to verify yourself. Only then can you open a ticket. But that wasn't enough. So, Rona emailed me to request a chat and verify myself. Asked me to give the support person a ticket number. So, I went through the process and gave Alex the ticket number. Without reading the case notes, Alex wants to know if I followed the steps in the email sent by Rona! What?!
So, I copied and pasted Rona's email and pointed out that the instructions were to open a chat request and (re)verify myself, which is what I was doing. The next 30 minutes were amusing and painful as Alex couldn't follow simple requests to visit the URL of the website I provided to see the errors for himself. Instead, he repeatedly asked me to send him screenshots by uploading them via the File/Content. Instead of seeing the errors for himself live, he repeatedly asked me to upload screenshots.
Then, when it seemed that it couldn't get any more bizarre, it did. Alex sent me a screenshot of what he saw on my website. At the bottom of the screenshot was a button I asked him to click on, and he could not find it! So, I asked him what he saw on the bottom of the screen, if he saw a coral-colored button, and if he could please click it. He finally found the button (resembling the screenshot HE had sent) and clicked it. Then, it walked him through step by step to point out the error. Wow.
Finally, I suggested to him that it was beyond him or Rona to be able to help and if he could PLEASE escalate the issue as the development team probably needed to look into it.
The app doesn't translate the titles of products consistently. It skips translating some titles but does translate the description. Of course, it is a free app, so I guess we shouldn't expect much...
The above interaction was on Tuesday, April 11, 2023. Still no update.
Sorry you had a bad support experience here, I read the notes. This is the product team: on the issue of not translating / inconsistently translating product titles, looking in your store/app for the products that are English where you want to be Spanish: not sure of your workflow but it's because you have English text saved in the Spanish title box. For example I deleted the English and auto-translated Reflx Lab 400 Daylight (400d) Color C41 35mm 36 Exp Film and you'll see it's now in Spanish. Is it possible that you duplicated products, and then edited from there? As that copies the translations over and considers them manually edited, so locks them off to auto-translation unless you delete content, save, and then re-translate. But yes it appears that the reason they're showing in English is because English is saved where Spanish should be; though I'm not clear how that's happened. We're available on localization-product-team@shopify.com if you want to talk through.
Goed en duidelijk
requiero un correo de soporte por algunas dudas que tengo de la integración con shopify
We've reached out over email. Looking forward to helping!