Shopify Translate & Adapt

Me and my team wanted to use this app to translate our shop from english into german. Already the automatic translation of the general theme content and system - in particular the checkout is mostly useless. The app states that these general parts of the Shopify system are "professionally translated" which is a joke, because not even the word checkout is translated into german language - this is one of the most important words and you dont get it correctly translated so that the general german population can understand it? Come on Shopify! As a billion dollar company you can do better!
... Now to the worst part: We took the time to fully translate all the website resources ourselves "manually". After a few days we were close to finishing the translation of all the themes and gerneral website resources like the checkout system. We saved our progress along the way countless times, at least the app is constantly reminding you of that... BUT one morning ALL THE TRANSLATIONS WERE GONE! We have no clue how every translation we did during the last few days just vanished- nobody did anything! The night before everything was there and almost ready to be launched... the next day not a single translation we did the days before was available anymore... This app is competely unusable and a serious risk for anyone who wants to run a shopify shop in multiple languages. If I could give 0 stars, I would do so.

For a long time, I couldn’t understand why my product descriptions weren’t updating across English variants (e.g., US, CA, AU, GB). Shopify support repeatedly redirected me, suggesting conflicts with other apps, which caused significant delays in resolving the issue.

It turns out the Translate & Adapt app itself prevents automatic syncing of updates between English language variants. If I hadn’t figured this out on my own, my product descriptions would have remained outdated indefinitely, negatively affecting my store’s accuracy and user experience. This limitation is highly inefficient and creates unnecessary manual work.

Seems to work.....except you can only auto translate 2 languages with no option to add more, rendering the app completely pointless for anyone selling in Europe. Not good.

Since December 5, 2024, the app has stopped working correctly.
Previously, everything functioned fine. When I selected a language on my shop, I could also change the currency, and the language remained unchanged. Now, translations work properly only if the shop's default currency is selected.

My default currency is USD. If I choose USD and set the language to, for example, Italian which I translated, everything works perfectly. However, if I change the currency to Euro, the translations stop working.

This issue has never happened before, so the problem must originate from the app. I haven’t made any changes to my shop.

Edit:
Shopify support has confirmed that the problem is due to their application update...

I have using this ever since I bought my new theme and my site is very heavy and just now getting to all of the technical Search Console stuff. This app is causing over 3000 errors on google search console with it turned on in my theme. All of these pages after checking are the translated app pages. ERROR__Page indexing Alternate page with proper canonical tag error---ALL FROM THIS APP. No Wonder I have no visitors on my site tc-beauty.com

Tried to use the translation, but so many are not correct, so I manually corrected them but it won't update in the website, the website still has the wrong version.

Very good app, only the biggest problem is that it does not support more languages!

I am writing to express my extreme dissatisfaction with the support I have received for your app. This has been the worst support experience of my life.

After two weeks of waiting and being assured by your support team that the issue would be resolved, I was informed that you are aware of the problem where the export function sends completely incorrect TYPE values. Out of 3875 entries, only 8 are correct for import.

To quote your support team: “Type was unintentionally changed to something different in the export than we expect for the import.”

This situation is unacceptable, and I am very frustrated with the lack of effective resolution. I expect immediate action to correct this issue.

Doesnt work...

This app is terrible, it doesnt translate propely and takes old headline text from months ag 0/10 is what i would rank this app as