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Mon application ne veux plus s'afficher et fonctionner et je n'ai absolument aucune idée du pourquoi
Hi there,
Thank you for taking the time to write a review - we are very sorry you lost access to the app. This was a momentary outage that is now fixed. Please let us know if it is not working at localization-product-team@shopify.com
With Unknown reason, every time we log out some translations will be lost, we have to constantly reset the translations ..
Hi, thanks for using the app and the feedback - please check your email for a response.
The app Translate & Adapt does not translate the filter in a collections page. We tried to address this issue to their support and they refer us to Shopify support, where the app is actually internal to Shopify.
Either way they didn't help us and claim it on Shopify. It doesn't matter where the problem is rooted but still is kind of pointless that such a crucial part of a shopping platform can't be translated.
Hi, thanks for trying out the app and sharing feedback. Whilst this was an issue from outside Translate & Adapt, we recognise the frustration and confirm the relevant team has addressed this and filter values and labels are now fully translatable.
This app is horrible in so many ways.
No way to set default language without UNINSTALLING the language you translated??? what's that?
lets say I set up 3 langauges, English (Default), Polish and Icelandic, translate everything. and then want to make Icelandic the Default one, that will DELETE my translation and I need to start over, but NO, that won't work because that language does not have the assets strings to be translated when default...
I lost weeks of translation work due to this app and my store is a mess
Hi there, thanks for trying out the app and sorry to hear you've had a rough experience. It sounds like you're describing Settings > Languages functionality issues rather than Translate & Adapt, but we'll be in touch nonetheless and sort all we can.
Translate & Adapt team
The Finnish translations are awful, and the worst thing is that this app is affecting every other language app and making it nearly impossible to fix it. I can't recommend this.
Hi there, the auto-translations are provided by Google Translate. The quality of languages may vary and we'll note that Finnish was not as you'd hoped for your store. We'll be in touch to understand clashes with other apps; Translate & Adapt does not add code to the theme.
The Translate & Adapt team
Buggy! Now I am on a state it says it is translating and never finishes the job. Regardless if I clean the cache, change the browers, or even uninstall and install the app again does not work. Very bad design and the problem is probably on the back end.
Thank you very much for this review. There was a technical problem that prevented your translations from finishing. This problem has been resolved, so we'd love to invite you back to try the app again :)
Finally a mean to translate the content of our shop, from Shopify themselves. However, completely unusable as long as there is no option to exclude the translation of some fields.
We have some metafields on products/collections that contain code or identifiers, we obviously don't want to translate those, and we can't get over all of them manually to revert them back to their original content on the translated version of the store.
Thanks for using the app and the feedback. Please see an email send with how this is achieved.
De repente dejó de funcionar. Desinstalé e instalé de nuevo y me dice que no tengo permiso para instalarla.
Hi, thanks for using the app and the feedback - please check your email for a response.
Serious Translation Issue Overshadows Shopify's Positives!!
My previous positive experience with Shopify has been overshadowed by a significant issue with the 'Translate & Adapt' plugin. Crucial for accurate product translations, this plugin has begun showing products as 'unavailable' on my translated pages, despite their availability on the regular pages.
Despite extensive troubleshooting efforts, the problem persists, highlighting a major disconnect between Shopify and its third-party plugins. The impact on my ability to serve my customers compels me to give Shopify a 1-star review. I hope this review prompts a swift resolution to these compatibility issues that significantly hamper an otherwise promising experience.
Thanks for the feedback. We have sent over a message to you to chat about the problem you've experienced.
Overall Translate & Adapt has no ability to change availability of your products. It can only take existing content and translate or localize it in different markets and languages.
Can't add both Traditional & Simplified Chinese to the site, and only allow choosing one of it, that's not make any sense... do u know in Asia Pacific trilingual that included English, Traditional Chinese, Simplified Chinese are quite common. I'm so disappointed T_T...
Hi there, these are fair critiques. Whilst this situation isn't caused by the app directly, a Shopify level solve will be required. The reason for it happening is the clash with the markets subfolder format: example.com/{language ISO code}-{country ISO code}/ but we are looking at a solution - accelerated by your feedback, so thank you. Note that it is unique to having both forms of Chinese on one market, but your use case totally makes sense. We'll be in touch once we have something to test.