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The RIDICULOUS translation quality of this app ruined our entire website and credibility and really damaged our brand. We are considering further legal steps against these amateurs!
At first glance everything suggests that you have found the application of your dreams, there are positive evaluations, the offer and the promises in the offer.
But once installed and chosen your plan, you fall from very high.
Non-existent customer service.
They promise you unlimited translations, automation, etc. but then it plunges you into their settings, the basic translation and the advanced ...
Hello MAGBELLA,
Thank you for your feedback on our app. We apologize for any confusion you may have experienced. We have reached out to you about the issue and appreciate ...
Free plan limited to 5k translations. Useless, way better to use the Shopify Built app that is 100% free...
Thank you for your feedback. We’re sorry to hear you feel this way. We’ve tried reaching out but haven’t received a response—please check your spam folder when you get the ...
totally trash, useless and ruin another apps
Good App
Hello Trendy Threads,
Thank you for your feedback on our app. We apologize for any difficulties you may have experienced.
We recently reached out to learn more about the ...
Not a bad app, but the support is not-existent. I wrote an email one week ago, and I am still waiting. I am removing my subscription
TRANSLATION ERROR IN THE BANNER ALL THE TIME! A TRANSLATION FROM LAST MONTH ABOUT AN ALREADY PAST PROMOTION SUDDENLY APPEARS IN THE TOP BANNER
Of all the opinions that I have been able to provide about applications, this is going to be the first about the poor Customer Service...
I explain to him that I have some "hreflang" and canonical errors that I can't solve, I show him a screenshot ... and ...
Update after 3 years:
I am so done with this app. Especially the "Manual Translation Part"
Prepare for "something wrong while saving the translation, please try again later"-errors all the time. I have no interest anymore in working with the app's support team, because next time I need to work with the app it's either the same error again or something new. Like always.
Also this app is very ...
Stay far away from this app!
The translations they offer are terrible and trying to communicate with their customer support team is like talking to a wall.
They simply do not care in the slightest about your problems with the app as long as you pay them money. I have used this app for almost three years and therefore I have a lot of experience with their customer support.
Seriously save yourself ...
Hi,
We sincerely apologize for any inconvenience you've experienced.
We've addressed and resolved some difficulties you've contacted us about. We've also sent several emails ...
I used too love this app but after updating app doesnt work well anymore. Impossible to edit and set things as I want to.