Hextom: Traduci e Valuta , 1.939 recensioni

Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 2% delle recensioni ha 1 stelle
Data modifica: 12 febbraio 2023

BAD! Never work with this. Photos on different pages do not sync. Everything is translated incorrectly. Their answer there is a bug in it. Weeks later, still nothing has changed. How unprofessional you come across al brand. You pay so much money monthly for an app that doesn't work.

leselles
Belgio
4 mesi di utilizzo dell’app
Hextom ha risposto 24 febbraio 2023

Thank you for your feedback.

The described issue was not caused by our app. Our app requires users to provide new image translations when you update your images. It does not synchronise these new images automatically, it would link the new image with the oudated translation. We have sent a few emails, please check your inbox when you have time and we will help if you have any other requests.

13 maggio 2022

There are just better options out there, the app is not easy to use, to be honest one of the most difficult to use apps I have been using since years now. And they don't have a live chat function which is standard for most apps and also your competition. This is not the cheapest option and the service is just bad compared to other apps, answering every now and then to an email is just not enough to perform good long term on Shopify. I am sorry to tell you, but you are one of the few apps I am really disappointed about.

Diamond Smile Europe
Germania
3 mesi di utilizzo dell’app
7 giugno 2023

They ask for 5 stars review in exchange for free 3 languages. So every 5* are not that accurate just for free stuff

Ultimate Gainz
Paesi Bassi
2 mesi di utilizzo dell’app
25 novembre 2021

It's not even one star, but more like -5 stars. I found and installed this app last week. App stopped after 1000 free words telling me to buy more. It's OK, but the description says that you can have 20000 as a first time user bonus. I asked support to fix this, but got an answer that I already used app a year ago which is not true. I opened my store in March 2021. When asked to show me the log of me using their app a year ago, but got no answer. So, it's just another false offer. Sad. They could easily got me to pay monthly subscription. Skip this app!

Métier doré
Canada
2 mesi di utilizzo dell’app
2 settembre 2020

The app asked for a review before the installation was complete. Unable to know if the app is any good. Installation is not as simple as would be expected, but it is free, so you get what you pay for.

All American Ale Works®
Stati Uniti
2 mesi di utilizzo dell’app
17 novembre 2020

Not a bad app, but the support is not-existent. I wrote an email one week ago, and I am still waiting. I am removing my subscription

Napoli Caffé
Svizzera
2 mesi di utilizzo dell’app
2 agosto 2020

Wasted time translating 2000 words with this app only to find out it’s not compatible with pages built with PageFLy editor.

What’s more, I have to pay to export the manual translations I did.

Plain ridiculous.

PlantyEco
Cina
Circa 2 mesi di utilizzo dell’app
30 settembre 2023

useless app for a medium-sized store, it barely translated 10% and asked for paying for extra fees

acacuss
Germania
1 giorno di utilizzo dell’app
16 maggio 2022

At a first glance the app looks really good.
But when you starts use it... than all falls down
I can't use the features I want and disable what I do not want to use.
If I want to choose currency selector from another app and use this one only for translation... nobody cares. You MUST use currency feature, you MUST use markets and regions feature

Jewelatto
Ucraina
7 giorni di utilizzo dell’app
18 ottobre 2021

App leaves some JavaScript in you Page after uninstalling. This is not just bad development practive is just crap

Motoriker Services
Svizzera
4 giorni di utilizzo dell’app
Hextom ha risposto 26 ottobre 2021

Thank you for your feedback. We have reached out to you by email and we have not heard back from you. We also checked your website and there is not any leftover code from our App.

Please check your email account when you have a moment and let us know if there's anything else we can do to resolve this to your satisfaction.