Transtore ‑ Tradutor de Idioma
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I personally don't think the AI translator is enough developed. It translates like Google translator would do and not like a AI should. Things like "Home" are translated literally which does not make sense and sound awkward. It translates in a very unnatural way. Also, the facf that ads come up all the time and you can't avoid to open the tab is so annoying to me.
I think the idea is good and does the translation pretty quick but it definitely needs improvement.
PS. I feel it's a bit of fake advertisement to list the App has a Free version that will allow you to use up to 3 languages. Well, this is not quite true as you then need to do several things to 'become a Loyalty member' and then be able to use this 3 languages...
Dear MonicagonzalezArt store admin,
We sincerely apologize for the inconvenience and frustration you experienced while using our app.
We completely understand your concerns regarding the translation quality, especially with phrases such as “Home” being translated too literally and sounding unnatural. We also understand how the pop-up messages and onboarding flow may have felt disruptive and uncomfortable during your experience.
Over the past few years, our app has continuously evolved with many improvements in translation quality, additional valuable features, and significant enhancements to the UI/UX experience to make the app more user-friendly and effective for merchants worldwide. We are also continuously working on improving our AI translation engine to provide more natural and context-aware translations.
We genuinely hope you may consider giving Transtore another try in the future. Our team would be more than happy to assist you directly and help optimize the translation setup for your store.
Best regards,
Transtore Support Team
je viens de l'installer et on m'oblige à laisser un avis pour pouvoir passer à l'etape suivante. C'est quand même culottée !
Dear Baby Creation Reborn store admin,
We sincerely apologize for the confusion and frustration caused during your experience with our app.
We understand how the review request may have felt uncomfortable, and we want to assure you that this was never our intention. Our goal is always to provide a smooth and transparent experience for all merchants.
We would also like to clarify that we follow Shopify’s policies regarding app reviews to ensure all feedback is based on trust, fairness, and transparency. Reviews are completely optional, and we truly value honest feedback from our users as it helps us continue improving the app and overall experience.
We genuinely appreciate you trying our app and sharing your thoughts with us. Your feedback is very important, and we will take it into consideration to improve the onboarding experience moving forward.
Best regards,
Chloe
Transtore Support Team
