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I had a lot of questions and Joel on chat was wonderful. There is no other way to describe it. His answers were fast and very easy to understand. All my questions were answered within less than 5 minutes, and I have a very good understand of what to do now. I am so happy.
Hi We Sell Fashion,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Joel was able to assist you so effectively and that you found his answers clear and helpful. It’s fantastic to know that you have a good understanding of what to do next!
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to support you!
I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!
Hi Manor Rose,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was able to assist you so effectively with your questions about Marketplace and shipping costs. It’s great to know that his clear and professional communication made a positive impact on your experience.
We truly value your kind words and will make sure to pass your feedback on to Charles and his management team. Employees like him are what make our service exceptional!
If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!
I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism.
Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges.
Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.
Hi Royal Tiazsjuah,
Thank you so much for taking the time to share your experience with us! We’re absolutely thrilled to hear about the exceptional service you received from Charles. It’s clear that he went above and beyond to meet your needs, and we truly appreciate your recognition of his dedication and professionalism.
We’re proud to have team members like Charles who not only provide knowledgeable solutions but also ensure that every interaction is positive and supportive. Your feedback will be shared with him and the management team, as it’s important for us to celebrate our employees’ hard work.
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Thank you again for your kind words!
Harold from Trendsi provided excellent assistance with an order update. He communicated clearly and effectively throughout the entire process, ensuring that both my customer and I were satisfied every step of the way. Thanks to his prompt and professional support, my customer is happy and satisfied, and I am as well. I appreciate Harold's dedication to great customer service.
Hi Just Be 72,
Wow, thank you for the fantastic feedback! 🌟 We’re thrilled to hear that Harold provided such excellent assistance with your order update. It’s awesome to know that his clear and effective communication made the entire process smooth and satisfying for both you and your customer. We’re so proud of Harold’s dedication to top-notch customer service, and we’ll be sure to pass along your kind words. Thanks for sharing your great experience with us—if you need anything else, we’re here and ready to help!
I just got the best customer service from Harold when I needed help tracking an order. He was polite and quick to get my question answered and I believe my customer will be very happy. Thank you again Harold!
Hi Trueblood collective,
Wow, thank you for sharing your experience! 🎉 We're thrilled to hear that Harold provided you with such fantastic service! It’s great to know your customer will be happy, too. We appreciate your support and are here whenever you need us!
I had trouble with some products not showing on my online store. Raymart was very helpful in fixing the problem for me!
Hi AdoreStarr,
Thank you for sharing your experience! We’re thrilled to hear that Raymart was able to help you fix the issue with your products. Our team is always here to support you and ensure everything runs smoothly! 😊
I reached out with a question regarding products I have already added to my Shopify store and was concerned that fixing my issue was going to be a hassle. Dave was able to provide me with a quick answer that was MUCH easier that I was thinking it would be. Thank you!
Hi Dear Autumn,
Thank you for sharing your experience! 🌟 We’re so glad to hear that Dave made resolving your issue easier than you expected. It’s fantastic to know that he provided a quick and effective solution to your concern about your Shopify store. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help and make things as smooth as possible for you!
The support that I received from Harold was top notch. I truly appreciate the service that he provided to help me with my issues. My review about the app itself will come at a later date.
Hi Phashion-De-Luxe,
Thank you so much for your kind words! 🌟 We're thrilled to hear that Harold provided you with top-notch support. Your feedback means a lot to us, and we look forward to hearing your thoughts on the app when you're ready. If you need anything else in the meantime, just let us know!
Joel was very through and easy to work with. resolved my issue within 20 minutes. Was a life saver getting my sales back up and running with a technical issue. Thanks for your help. Harold also helped me later in the day by fixing an ordering issue. Thanks to you both!
~ JustBelieveBoutique.com
Hi JustBelieve.Boutique
Thank you for the fantastic feedback! 🙌 We’re so glad Joel and Harold could help get everything back on track for you. It’s great to hear they resolved your issues quickly and effectively. If you need any more assistance or have any other questions, don’t hesitate to reach out. We’re here to support you every step of the way. Thanks again for your kind words!
Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!