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I must say, from the moment I found Trendsi, I knew I was going to really enjoy this service and the level of dedication the support team would provide. I had several questions that I was looking for help on and opened up the Live Chat button on their website. I was instantly connected to an EXCELLENT customer support agent, Angelo! Angelo was excellent in supporting me with the various questions that I had and providing me with many resources and screenshots of examples for the questions that I was asking.
I then had additional questions that I opened a new chat and was again, instantly connected to another fantastic agent, Chette! The level of continued amazing customer service never stopped. Thank you so much for your great help Chette!
I HIGHLY RECOMMEND Trendsi! Overall, my experience in just the couples days of implementing Trendsi to my store has been an incredible experience! By far the best experience that I have had since implementing apps to my store.
Thank you for the excellent support Angelo! I will be sure to reach out to you again specifically for any additional support! :)
Hi My Daily Treat,
Thank you for your review. We are glad that you enjoy using Trendsi. Exceptional customer service is very important to us and we are glad Chette and Angelo were able to provide that to you. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.
I love the real time product support. Angelo was awesome and gave me the info i needed right away!!
Hi, Chic Crab Boutique
Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!
I am not yet their customer but so far I can evaluate the customer service, Whitney was great helping me
Hi Vicky and Lucas,
We are so happy that Whitney was able to assist you with your questions. We can't wait for you to receive your first sample order. Please don't hesitate to reach out again if you need anything. We are available 24/7!
So far Anya, has helped a lot clearing up information and concerns and I look forward to seeing how the products are shipped and where this leads!
Hello BabyonBoard,
That's fantastic to hear! Anya is doing a great job addressing your questions and concerns. Exciting times ahead as you await the arrival of your products! 🌟🚚 Keep us posted on your experience!
I do like working with this app. unfortunately, the only thing I'm not very happy with is that this company is only for USA territory, most of my clients are from Europe and Asia.
but even like that, I love the customer service, they have answered me in minutes. hazel was marvelous with me, she answered all my questions and she answered them very clear.
this APP, recomendable.
Hi, liwei love fashion
Thank you for the review and welcome to Trendsi! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Hazel! Please reach out to us anytime, we are available 24/7!
I was having an issue with my customer not being about to check out due to the shipping address. I spoke with Maria and she helped me get it all worked out. She was great to talk with and very patient with me as I am new and I am still learning the ins and outs of Trendsi! Thanks to her kindness and ability to help I look forward to working with them for a long time.
Hi Southern Belle Nails & Boutique,
Thank you for sharing your experience! We're thrilled that Maria could assist you effectively and make your onboarding process smoother. We're here to support you every step of the way as you navigate Trendsi. Looking forward to a great partnership ahead!
Just getting started but Allan was great and fast with the support! Thank you for helping me get started!
Hi, Fashionable Faith
Here at Trendsi, we strive to provide the best customer service! Please do not hesitate to reach out again anytime you need help.
Application au top avec un service client professionnel et réactif (particulièrement Maria). Je suis hyper ravie!
Hi, Natichoupi
Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Maria. Let us know if you need anything, and we are always happy to help.
Just spoke to Gretel and she was quick to respond and helped me right away with my question regarding local pick-up option. So far, it's been going really well. Just started last night but I was able to download the app with no problem and started adding items to the site.
Hi, arwen’s-boutique
Thanks so much for the awesome feedback! We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️
Amazing and fast response customer service. Spoke to Raymart and even after my questions got answered I was left with a feeling of wanting to continue in conversation. I was made to feel like I was talking to a close friend. Absolutely amazing.
Hi, YouMatta
We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Raymart. Our CS team is always here to assist you anytime you need it. Thank you for the review! 💛