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No tracking number available for more than 4 days. My Clients REQUEST IT and I dont know how to explain that a simple order take too time to create a simple tracking number... you have to UPDATE your system, just create from day 1 a tracking number, create a step by step process that my Client can follow... I am pretty upset
Hello Moda City Store
I sincerely apologize for the inconvenience and frustration you have experienced with the tracking number delay. I completely understand the importance ...
I hate trendsi had to change for the worst, I think I can speak for a lot of boutique owners when I say sayonara!
Hi Sunday Morning Boutique LLC,
We appreciate all feedback and take them very seriously, but were unable to find any account history or activity to give us a better ...
DON'T WASTE YOUR TIME with this app. While their customer service & chat function is extremely helpful and the chat agents are nice, the shipping times are insanely slow. I ordered a test order from my website after connecting Trendsi to test how it works and how long shipping would be. I wanted to see what my customers would experience before promoting my store. I am so glad I did!
I am ...
Hello 82 Boutique
We're genuinely sorry to hear that our app didn't meet your expectations, resulting in a 1-star review. Your feedback matters to us, and we appreciate you ...
I would not recommend this app; I had several issues with customers because of slow processing times. Also, the product costs are relatively high which leaves you with a very little profit margin
Hi yongmichelle,
Trendsi's priority is to always provide quality products with competitive pricing and our shipping estimations are accurate as long as there are no known ...
I was happy with this app until I received 1 order, it's been 5 days and they haven't sent it yet, my customer is very angry asking for a tracking number which I still don't have, It's like buying from Aliexpress. Also they have a lot of products out of stock, I imported 600 products to my store with variants. When I open any random product a lot of sizes and colors are always out of stock, very ...
Hi Huppa.net,
We are so sorry to hear this and this is definitely not the normal experience of our orders and services. We will investigate on your order and give you an ...
Price doesn't import in anything but USD - be aware... which led me to the next problem. There's no way to push pricing rules throughout your store to already added products. That means if you want to change hundreds of products you'll need to do them manually. 1 star for ease of importing products, but the fundamentals of dropshipping are to automate products imports and pricing and concentrate ...
Hi Tokyo Takeaway,
This is Sherwin, co-founder of Trendsi. We really appreciate your feedback and this is what helps us grow. We are sorry for the inconvenience that you have ...