Arvostelut (1 425)
Tarkenna
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Luokituksen mukaan
wrote a 5 star then 1 star then 5 after they fixed our problems just to have problems come back tenfold a month or 2 later and ruin my entire business i worked 2 years on- STAY AWAY!!!!!!!!!!!!!!
Hello Sleekdenim.com,
We hear how frustrated and upset you are, and we don’t take that lightly.
You trusted us not once, but multiple times, and it’s clear we let you down in a way that had a real impact on something you’ve worked incredibly hard to build. That’s not the experience we ever want for anyone, and we’re genuinely sorry for the stress and disruption this caused you. We need to take full responsibility for and thoroughly investigate.
We want to make this right. If you’re open to it, please reach out to us directly so we can look into your case in detail and work toward a real, lasting solution. Your business matters, and so does your trust — and we’d appreciate the opportunity to earn that back.
Thank you for bringing this to our attention.
Swift response, so impressive, now i can lauch my store in time.
Hi,
Thank you so much for your kind words! We’re glad we could assist you quickly and help you launch your store on time. Wishing you great success with your launch—we’re excited to be part of your journey! 🚀
I recently signed up to integrate Trendsi with my Shopify store, Black Rose Apparel, and the experience has been excellent. The customer service team has been invaluable—especially Ms. Sam, Ms. Lorie, and Ms. Chnette, who provided fast, knowledgeable responses and valuable guidance throughout the setup process. Her support made onboarding smooth and stress-free. Highly recommend Trendsi for both their platform and outstanding customer service.
Hi,
Thank you so much for your kind words! We’re thrilled to hear that your onboarding experience with Trendsi has been smooth and stress-free. We’ll be sure to share your compliments with Sam, Lorie, and Chnette—they’ll be delighted to know their support made such a positive impact. We truly appreciate your recommendation and are excited to support Black Rose Apparel as you grow!
Great product selections. Thank you
Hi,
We really appreciate you taking the time to leave this 5-star review! 🙏 It’s fantastic to know that our Customer Service team made a difference. Your feedback motivates us to keep providing the best support and service to our Trendsi community. Thank you for being part of it
Very easy to use and import to shopify.
Hi,
Thank you for your feedback! We're glad to hear that you found it easy to use and import to Shopify. We appreciate your support and are always here if you need any assistance 😊
Absolutely amazing
Hi brightdaystar.com,
Thank you so much! We're thrilled to hear that you had an amazing experience. 😊 We really appreciate your support!
I am writing this review after paying for the service and spending multiple days attempting to make it usable in a real business environment.
The core problem is not learning curve, configuration, or user error. The core problem is that the platform is technically and operationally unprepared for the workflows it actively markets. Basic processes fail silently, critical limitations are not clearly disclosed, and the system forces users into manual workarounds that consume disproportionate time and labor.
In practice, this means lost working days, disrupted planning, and wasted human resources. What should be a routine operational setup turns into damage control. For a paid service, this is unacceptable.
The support experience reinforces this conclusion. Instead of technical problem-solving, the interaction is dominated by repetitive, surface-level questions and generic apologies. There is no visible technical ownership, no effective escalation, and no sense that the people responding have the authority or competence to resolve real issues. Repeatedly saying “we are sorry” does not compensate for lost time, broken workflows, or failed execution.
I want to be clear: I am not requesting a refund. The issue here is not money. The real cost is time already lost and operational momentum already damaged. That cost cannot be recovered retroactively.
From a professional standpoint, this creates a strong impression of a company that charges for a service it is not technically equipped to support at scale. The gap between marketing claims and real-world performance is significant, and it is the customer who pays that gap with time and labor.
This review reflects my honest experience as a paying user. Any negative perception resulting from this review is not emotional or exaggerated it is a direct consequence of how the product and support actually perform in practice.
Hi Hot Best Offers – Online Deals & Smart Shopping | OOX,
Thank you for taking the time to share such detailed and candid feedback. We sincerely regret the time and operational disruption you experienced while attempting to use our platform.
Your comments regarding workflow readiness, undisclosed limitations, and the gap between expected and actual functionality are taken very seriously. We understand that for a paid service, reliability and clarity are critical, and falling short in these areas can result in real business impact.
We also acknowledge your feedback about the support experience. Effective technical ownership and meaningful problem resolution are essential, and we recognize that this was not your experience. Your observations have been escalated internally and will be reviewed with our product and support leadership teams to identify where processes, communication, and escalation paths must improve.
We appreciate you clarifying that your concern is not about cost, but about lost time and momentum. That perspective is important, and your feedback will be used to help address the operational gaps you’ve described.
Thank you again for sharing your experience in such a professional and constructive manner. We value honest feedback like this, as it helps us identify areas that require immediate attention and improvement.
One of our team members contacted you to assist you further.
Ria was very helpful. Thanks sis
Hi,
We’re so happy to hear you had a great experience! Thank you for your kind words and support—it means a lot to us.
Finally I found a genuine Fashion Dropshipper with high quality and good service. I have had to ask questions and the ladies there were highly qualified for what they are doing. Thank you all
Hi Jazeez,
Thank you so much for your kind words and wonderful feedback! We’re truly happy to hear that you’re satisfied with our product quality and service. Our team works hard to provide the best support possible, so your recognition means a lot to us. We sincerely appreciate your trust and support!
Harold was quick and efficient in getting me what I requested.
Hi Rizz Fit Clothing LLC,
We really appreciate your feedback! It’s great to hear that Harold was able to help you promptly and efficiently. We’re always here if you need anything else
