Trendsi: Fashion Dropshipping , 3 066 arvostelua
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Trendsi is really great for small shop owners looking to import high quality items with a team of people ready to answer your questions at any moment. Maria helped me today with requests for new items. While it's new and still working out a few kinks, I think it will go far as it continues to grow. Great app.
Hi Zeal Apparel,
We are so grateful for your kind review. Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.
If more of the products were available to be shipped from your US warehouse that would be great. I like the idea of a quicker shipping time 2-5 days within the US. There are many nice Styles in plus size but majority of the products are being shipped from China, I don't want to risk having longer shipping times because it may result to losing money. I buy jewelry and accessories to resell on my Shopify store already. I would like to add clothing to my store by doing dropshipping before I commit to purchasing inventory. It's been a struggle for me to find nice styles/ good quality and fast shipping. times
Hi Shop Divas Closets,
Thanks so much for your review and feedback. Yes we will be adding more products with 2 - 5 business days shipping time and don't forget to check out our daily new drops from Monday to Friday. We understand your struggle and definitely want to help. We will encourage you to place some sample orders for products from our overseas warehouses and experience the shipping speed and product quality yourself.
Don't hesitate to reach out if you have any additional questions or feedback
Angelo, was friendly and helpful. My question was answered immediately! Thanks Trends for a great experience!!
Hi, Lamoille Yoga
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Angelo is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out to our CS team anytime!
I will only rate 4 stars because I just placed my first order so I cant judge them based on that but Allan had such amazing customer service! highly recommend this app
Hi, Aulani Boutique
Thank you so much for taking the time to leave us a review, you are a gem! Please connect with us any time if you have more questions or need help again!
It’s my first time using this app and had some questions and Hazel responded very quickly! She was able to answer all of questions!
Hi, ameliagraceandco
Oh wow! Thank you for choosing Trendsi to be a part of your business journey! It is our mission to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. So please feel welcome to reach out to our amazing team for any help needed! ❤️
I had a few issues with Trendsi and Angelo was very patient and helpful to all of my concerns. Thank you so much
Hi, Mecco Shop
We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.
Trendsy es el mejor aplicacion para vender lamentablemente no hace entrega a otros paises en latino america solo entrega en USA
Hi, promil04
Thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. We are currently working on how we can improve our International Shipping, we will resume as soon as we have a better process to deliver outside USA. Please continue to reach out to our amazing customer support team whenever you need help.
Trendsi will do their best to give you their best. Chelle was awesome in answering all my questions in a timely manner. Their customer service is built on professionalism and pleasing their client's.
Hi, Tamyu L'egant & Swaag Boutique
We are thrilled that you loved your experience. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please reach out again for any help needed!
Je suis hyper contente concernant le Service Cliente! Les filles que j'ai eu (Lee et Hariette) sont incroyable, une rapidité incroyable! Je viens de commencer avec eux pour ma boutique Shopify sur USA ils ont une énormément variété de produits fabuleux!! Le seul petit problème, dommage qu'ils ne livre pas internacional, étant donné que je suis de Suisse!
Hi, Curv'Addict
Thank you so much for taking the time to leave us a review. Here in Trendsi, our mission includes making our sellers feel heard, welcomed, and valued and we do our best to provide the support and training that you deserved to accelerate your business goals. We'll make sure to pass along the compliments to the team. Please reach out again!
CONS: I would love to give Trendsi a 5 star but I gave a 4 because they offer international shipping (outside of the USA) but don't offer returns/exchanges globally other than USA. That makes it challenging selling globally especially being based in Canada. I have spoken to Lee (customer service rep) about it and they said they are working on offering returns/exchanges globally. I hope this will happen soon because I don't want to switch suppliers and it will also improve business for both Trendsi and others. They also don't offer private labeling and custom packaging but they are in the works of it. Hope that doesn't take long as well.
Inventory sells out too quick. They don't have enough as a dropshipping company so i am always having to add new items everyday. It takes too long to add products in my Shopify platform as you'd have to add them individually but it is still fairly easy. Just a click and it's added. Hopefully they will add a system where multiple items can be chosen. Shipping time out of the USA is 2 to 3 weeks. PROS: Outstanding customer service. They are always there when I need them. I love the fact that they have a chat system on their website rather than texting me as other dropshippers do. Lee and Gretel have been very kind, patient and full of information. They provide clear photos, accurate product descriptions, sizing and material information. This is huge for me because it takes a lot of time to sort photos and write descriptions. They make it easy. I am very happy with this as other companies don't provide the right information and clear photos. Their website is very organized and easy to use. It is 100% user friendly. Trendsi is great for anyone starting out in the USA and only targeting USA. Once they start offering returns and exchanges globally, I will definitely rate them a 5 star. Everything else is great and I am happy to continue business with Trensdi.
Hi NEILA & CO.,
As a new company, we really appreciate your valuable feedback! A few things we want to clarify:
1. Since we are still in the beta testing phase of international shipping, we are unable to accept returns for those items until we have a solid system in place. We appreciate your understanding of this!
2. Private labeling is also in the beta testing phase and if you would like to apply, please fill out this form- https://bit.ly/3HU9irB
3. We are always restocking especially when it is a hot selling product and have new arrivals M-F. Restock notifications are coming VERY soon so you can easily keep track.
4. If you create Trendsi collections, you can first add products to a Trendsi collection and then add the entire collection to Shopify in bulk. This should save you a lot of time. For more info, please see this help article- https://help.trendsi.co/knowledge/add-products-and-set-pricing
Your time and feedback is greatly appreciated. Please don't hesitate to reach out to our support team should you have any more questions or concerns :)