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Trendsi is a great app and great dropshipping service! They grew a lot in just 2 years and with that comes growing pains. They have tried their best to improve and address any issues. You're never going to find a perfect dropshipper/supplier because everyone has different needs and preferences. I really like the inventory sync with my store and the variety of products. The fashion is up to date and the pricing is good overall! Customer service is wonderful, especially Gretle!!!
Angelo, was very kind and helpful. He was quick to respond and answer all my questions. I'm new to drop shipping and had a few questions.
Update: Talked with Angelo again! He gets the job done fast!
This time I got Mary -- Mary was very helpful and answered my questions quickly and accurately. I feel great about being able to reach out to a Trendsi staff member for help - they're always there!!
My initial experience has been great! Within less than a minute of opening a chat, Allan responded. He walked me thru each step and with detailed instruction, had my issue resolved within minutes. Thanks Allan!
Once again - excellent service from Trendsi. Gretle was a big help -- very quick and polite -- asking if I needed anything else. So happy with Trendsi and this time, Gretle! Thanks!
I am new to Trendsi and Shopify! I chatted a few minutes with Alan about a clarifying question regarding the return policy for Trendsi. Very easy communication back and forth and he was super nice! Thanks for your help with this "new to me" process.
Hi, Kettle Gulch Clothing
Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Raymart was very helpful. I really appreciate the quick response and the prompt and professional service.
Hello CONEC Boutique,
I'm glad to hear that you had a positive experience with our customer service and that your needs were addressed promptly and professionally by Raymart. If you have any further questions or concerns, feel free to ask and we will do our best to help you.
Thank you for the quick response! I greatly appreciate it Hazel!!!!! Keep up the great work!!!!!!!!!!!!
Hi, Darby's Boutique
We appreciate your kind words, it means a lot to us ❤️. We will make sure to pass along the compliments to Hazel and make sure to reach out anytime should you have any more thousands of questions and our amazing customer support would love to help 😊.
Such a great app! I have spoken with Chette and she's amazing at customer service and always so helpful!! I always have a ton of questions and customer service is always very patient. I really appreciate the very detailed descriptions and the ease of set up.
I love trendsi! I have been with them some months now and their collections have been growing and great. I love the communication they have with everyone has is in the private trendsi group. If there was ever a problem they work on it to get the job done. Everytime I talk to Customer Service they always respond quick. My website got disconnect from trendsi and Chette helped me get my store back to running. She was very nice and took her time to help me. Trendsi is the best dropshipping app I have seen in a long time. Thanks again Chette.
Hi, It’s Beyond Me Boutique
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Chette 💕
Start of a great business relationship with Trendsi. Gretie was very helpful in resolving an issue. Prompt replies and great customer service.
Hi, geretailtrends
Thank you so much for the review! We hope to help your business grow and please don't hesitate to reach out whenever you need help.
I need help connecting my shop with, I was linked with Angelo who has the patience to help walk me through until I was fully connected . Thanks Angelo you're awesome
Hi, Prettynpolished
We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛