Recensioni (3.241)
Restringi
-
In base alla valutazione
I recently had the pleasure of dealing with Joel from Trendsi, and I couldn't be happier with the service I received. From the moment I reached out with my inquiries to the resolution of my concerns, Joel demonstrated professionalism, expertise, and genuine care for my satisfaction.
Not only was Joel prompt in responding to my questions, but he also went above and beyond to ensure that all my needs were met. His attention to detail and willingness to listen to my concerns truly set him apart. I felt valued as a customer, and it's clear that Joel is committed to providing top-notch service.
Thank you, Joel, for exceeding my expectations!
Hello Top Brand Signature
Thank you so much for your glowing review! We're delighted to hear about your exceptional experience with Joel from our team.
It's fantastic to know that Joel demonstrated professionalism, expertise, and genuine care throughout your interaction. We're proud to have Joel on our team, and we appreciate your recognition of his efforts in ensuring your satisfaction.
Your feedback is invaluable to us, and we're here to assist you whenever you need support. If you have any more questions or require further assistance in the future, please don't hesitate to reach out. We're committed to providing top-notch service to our valued customers like you.
The customer service is amazing. Czarina Castaneda Is awesome
Hello Gold Sea Treasures,
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Czarina Castaneda. We'll be sure to pass on your compliments to her. If there's anything else we can do for you, just let us know! 😊
GREAT APP ESPECIALLY FROM THIER CUSTOMER SERVICE TEAM DAVE WHAT A GREAT GUY
Hello shopswiiftt,
Thank you so much! We're thrilled to hear you had a great experience with our app and Dave from our customer service team. We're here to keep the energy up and provide awesome support whenever you need it. Cheers! 🥂
Had some shipping delays I wanted to reach out for to see what the status was. Joel was a HUGE help! Very friendly and transparent with the delay cause being lunar new year and the status of my order.
So helpful and quick to provide the info I needed.
Hello Ivy James,
Thank you for sharing your experience! 🚀 We're glad Joel could assist you promptly and transparently despite the shipping delays. We appreciate your patience and understanding during this time. Let us know if there's anything else we can do for you!
Trendsi support helped us get started adding our products and correctly setting our shipping rates. My support person Dave was very helpful and quick to respond. Hopefully we won't need to contact support too often but if we ever have to we know it would be resolved quickly.
Hello, Oaklynn Mae Boutique
Thank you for sharing your experience with Trendsi support! We're delighted to hear that Dave was able to assist you promptly and effectively in getting your products added and setting your shipping rates correctly.
We understand the importance of a smooth setup process, and it's great to know that you feel confident in our support team's ability to resolve any future issues quickly. If you have any more questions or need further assistance, please don't hesitate to reach out.
We look forward to continuing to support your success with Trendsi!
I am starting my online store and whenever I've had questions, your customer support has been amazing and has been able to help me with all of my questions. There was no long wait as there are with other business customer support. Great customer service.
Hello Cloty,
Thank you so much for your kind words! We're thrilled to hear that you've had a fantastic experience with our customer support team. We're here to help whenever you need us, so don't hesitate to reach out if you have any more questions. Your satisfaction is our priority!
Joel is amazing!!! Friendly and very helpful. I love this site for suppling my shopify store.
Hello My Myxed Emotionz,
Thank you so much for the kind words! Joel is thrilled to hear that you found our service helpful and friendly. We're excited to continue supporting your Shopify store! 😊🎉
I can't rave enough about my recent experience with Trendsi, especially with their outstanding Chat Support agent, Harold. As a business owner navigating the intricacies of inventory management and account verification, I found myself in need of some guidance. Fortunately, Harold was there to save the day! From the moment I initiated the chat, Harold greeted me with warmth and professionalism. His cheerful demeanor instantly put me at ease, and I knew I was in good hands. Despite the complexity of my inquiries, Harold demonstrated an impressive depth of knowledge about Trendsi's platform and its features. Not only did Harold patiently walk me through the process of restocking inventory, but he also went above and beyond by guiding me through the account verification procedure. His step-by-step instructions were clear and easy to follow, making what could have been a daunting task a breeze. What truly sets Harold apart is his genuine commitment to customer satisfaction. In a world where customer service often falls short, Harold and the team at Trendsi have set the bar high. Keep up the fantastic work!
Hello Savvy Innovation,
Thank you for the amazing shoutout! 🌟 We're thrilled to hear about your stellar experience with Harold and our Chat Support team. We're all about making your journey with Trendsi smooth sailing, from inventory management to account verification. Harold's energy and expertise shine through, and we're so glad he could help you navigate with ease. Here's to more seamless experiences ahead! 🥂❤️
This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!
Hello In There Like Swimwear ITLSW
Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively.
We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track.
If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.
Mary was amazing helping me connect my shop back and getting everything working correctly. Great WORK!!
Hello Carolina Magnolia Boutique, LLC,
Thank you so much for the enthusiastic feedback! It was a pleasure assisting you in getting your shop up and running smoothly again. Don't hesitate to reach out if you need anything else. Keep up the fantastic work on your shop! 🎉🛍️