Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
10 marzo 2024

I have been setting up and building out my Trendsi store for a few months now. It has been an easy process, as far as starting an online retail store goes. But the thing that's helped even more is the customer service team at Trendsi. Harold is a representative that has helped me numerous times and gotten me from a state of confusion to feeling empowered. His insight and depth of knowledge helped me move forward and continue to build my store. Highly recommend this platform and the people who work within! Thanks Harold!

Weep Clothing Co.
Stati Uniti
3 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 13 marzo 2024

Hello Weep Clothing Co.,

Thanks a million for your awesome review! 🌟 We're thrilled to hear that you've had such a positive experience setting up your Trendsi store. We're all about making the process easy and empowering for our users, so it's fantastic to know that Harold and the rest of our customer service team have been there for you every step of the way. Keep up the great work on your store, and don't hesitate to reach out if you need anything else! ❤️

1 maggio 2024

Trendsi offers very nice products with ample opportunity to mark up and profit.There support is great as well, with Harold responding quickly and solving all of my questions - Recommend

KOKO Danika
Australia
11 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 3 maggio 2024

Hi KOKO Danika,

Thanks a bunch for the awesome feedback! We're thrilled to hear you're loving our products and finding great profit opportunities. Harold and the rest of our team are always here to help, so don't hesitate to reach out anytime. We appreciate your recommendation! ❤️

21 maggio 2024

I have had to reach out twice to support and Dave and Joel were superior both times. Grateful to have someone available 24/7 to assist as I learn to navigate the system.

Jolivida
Stati Uniti
2 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 22 maggio 2024

Hello Jolivida

Thank you for sharing your positive experience! We're thrilled to hear that Dave and Joel provided superior support during your interactions. Having 24/7 assistance is crucial, especially when navigating a new system, and we're glad we could be there for you.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way!

25 febbraio 2024

The best customer service I’ve ever had. Joel was a great representative for Trendsi. He answered all of my questions quickly and got the answers that I needed for everything. Went above and beyond was willing to go through step by step to help me set up my TikTok account with my store. Helped me with a link to see about my sellers permit. When I asked about why my items that I was added was going to my home page and not going underneath the categories he looked into it and told me how to fix the problem. Showed me where to find the kids items that they had and so on and so forth. I’ve never had anyone really try to go above and beyond. He would send me links and pictures on what is should look like and how to do everything I’ve asked. I haven’t started making sales yes but once I first opened up my shop this month I also had a lady name Ingrid who reached out to me quickly and helped answer my questions as well. This is a great company with lovely customer service. I can’t say enough how much the customer service is good.

B.L.U.S.H Boutique
Stati Uniti
3 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 27 febbraio 2024

Hello,

Thank you so much for your incredibly kind words! We're delighted to hear that Joel provided you with the best customer service you've ever had.

We're thrilled that Joel went above and beyond to assist you, from answering your questions quickly to helping you set up your TikTok account and resolving any issues you encountered. It's wonderful to know that Ingrid also reached out promptly to assist you.

Your satisfaction is our priority, and we're here to support you every step of the way. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're dedicated to ensuring your experience with us remains exceptional.

22 febbraio 2024

I'm new to shopify and most days can't figure out my own name!! I recently needed help on Trendi's site and was blown away by how amazing their customer service was. Joel helped me not only was he so nice and patient with me, he was able to pin point exactly what my need was, followed up the next day and thennnnnnnnn contacted the shippers to get an additional update a few days later to give me an update. I figured once that chat closed, I was just another person but Joel really made me feel like my concern was important and was just amazing!! Not sure if he'll be able to see this but THANK YOU JOEL!!!

BoujeeTart
Stati Uniti
4 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 24 febbraio 2024

Hi BoujeeTart,

We're thrilled to hear about your fantastic experience, and we're even more thrilled to have Joel on our team. 🌟 Thank you for sharing your positive feedback with us! We're here to make sure every concern is heard and addressed promptly. Welcome to the Shopify family, and we look forward to serving you again soon!

17 aprile 2024

I received my first order on Shopify for some Trendsi items so, I reached out to chat with a Trendsi agent/Angelo. He was very knowledgable and assistend me with a few questions I had, easing my mind. I'm excited to work with Trendsi.

The MAC Gift Co.
Stati Uniti
6 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 19 aprile 2024

Hi The MAC Gift Co.,

Thanks for sharing your experience! We're thrilled to hear that Angelo provided you with knowledgeable assistance and eased your mind. Get ready for an exciting journey with Trendsi ahead! ❤️

23 aprile 2024

I ran into some problems in fulfilling my first order on Shopify. Chette was so helpful and walked me through the whole process. Trendsi is the best app and the customer service is always so helpful to me. They have helped make the process so easy! Thank you Trendsi and thank you Chette. =)

Pretty Girlie
Stati Uniti
Circa 2 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 25 aprile 2024

Hello, Pretty Girlie

Thank you for sharing your experience! We're delighted to hear that Chette was able to assist you effectively in fulfilling your first order on Shopify.

At Trendsi, we strive to provide the best service possible, and it's wonderful to know that our customer service team has been helpful to you. We're thrilled that we could make the process easy for you, and we appreciate your kind words.

If you ever need further assistance or have more questions in the future, please don't hesitate to reach out. We're here to help!

29 marzo 2024

i was having some issues with my web builder and i wanted to clarify a few things about shopify and i spoke to Lori and she was really great now i can sleep because i wouldn't be able to have my store. She was wonderful and Trends' drop shipping is a great app for my new business

Joanecommerce
Stati Uniti
6 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 2 aprile 2024

Hello Joanecommerce,

Hey there! So glad to hear Lori helped you out and got you on track with your Shopify store! 💪 Sounds like you're all set to take your business to the next level with Trendsi drop shipping app. Sweet dreams knowing your store's in good hands! ❤️

6 maggio 2024

They have great products, reasonable prices, and a great support team. I was confused with a shipment from overseas but Chette from their support staff quickly responded and sorted it out. I highly recommend this app!

This and That
Stati Uniti
9 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 10 maggio 2024

Hello This and That,

Thanks for the glowing review! We're thrilled you're loving our products, prices, and support team. 🌟 Chette and the rest of the crew are always here to ensure your experience is top-notch. Thanks for the recommendation, we truly appreciate it!

12 marzo 2024

Thanks to Czar for assisting me with the SPRING20 PROMO. I was having trouble getting it to work as it kept saying it was expired over and over. Her work around worked!

A Charming Change Boutique
Stati Uniti
Oltre un anno di utilizzo dell’app
ShopSocial, Inc. ha risposto 14 marzo 2024

Hi A Charming Change Boutique,

Hey there! Thanks for your shoutout! So glad we could help you crack the code on that promo! If you ever need more assistance, just send us a message! 🌟