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Lee has been super hepful throughout my launching experienece it can be truly nervracking getting started, she made it seemless thank you!
Hi, eve.by.desire
Lee is a rockstar, isn't she? We're so happy to see your review. Thank you so much and feel free to reach out again should you need anything. We're here for you 24/7.
I had to pleasure to be assisted by Gretle who helped with an enquiry and was extremely efficient and resolved my issue in less than 5 minutes! Amazing customer service with a lovely personality
Hi, FemmeAffaire
We're glad that Gretle helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for your review and we encourage you to reach out anytime you need help!
Excellent customer service! Angelo helped me out today with an order. He was friendly, courteous and solved my issue within minutes.
Hi, TrendiApparel Boutique
Thank you so much for your Awesome review! We'll make sure to pass along the compliments to Angelo. Let us know if you need anything, and we are always happy to help.
I just started using Trendsi as a supplier and already generating sales. I've found they have an excellent quality products to to choose from in a great variety of styles that I can add to my shop.
Also a big plus was Gretle from customer support, she very quickly was able to answer and clear up questions on an order I had placed.
Hi Miami Teeny Weeny Bikini,
Wow! We are so fired up to read your excellent feedback and we'll make sure to pass along the compliments to the team! If you need help again in the future, please do not hesitate to reach out to our 24/7 customer service! We always have your back 💛
I have not used the app yet for any orders, but Maria was great and responded to all of my inquiries promptly.
Hello The Boudoir,
Thank you for your review, we can't wait until you experience all that Trendsi has to offer!
Gretle helped me today and was so wonderful! I am new to Trendsi and needed a few walk throughs....she was easy to understand and helped to clarify what I needed. Trendsis customer service is top notch with little to no waiting ;)
Hi, Urban Threadz Boutique
We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.
I love Trendsi! Customer service is fast and very helpful! Thank you to Gretle for being so quick and assisting me! I would definitely recommend!
Hi, Teacherts
We appreciate your review and are glad you find your experience with our app and service enjoyable and efficient so far! We'll make sure to pass along the compliments to Gretle. Please reach out again anytime! 💛
I have just started using this app so I'm not sure how it will work out, but I can say they have fast and kind customer service. Hazel helped me in seconds!!!!
Hi, PS I Love You Most
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Hazel!
Do not use them. They are terrible at processing and shipping. Customer ordered 1 item and it was still processing after 2 weeks. They claimed it didn't pass quality inspection 3 times and that was the reason for the delay. They lie just so you don't ask them to cancel the order. If you want to have to do multiple refunds, use them, If not DO NOT USE THEM.
Dear Rooted Natural LLC,
I sincerely apologize for the frustration and inconvenience caused by the processing and shipping delays you've experienced. This is not the standard of service we aim to provide, and I understand your disappointment.
Your feedback is taken seriously, and I'm committed to investigating the situation further to ensure this doesn't happen in the future. I apologize for any misinformation and assure you that our team is working to improve our processes.
If there's anything specific I can do to address your concerns or if you have further details to share, please feel free to reach out directly. We value your feedback and are dedicated to making things right.
Thank you for bringing this to our attention, and I appreciate your understanding.
No tracking number available for more than 4 days. My Clients REQUEST IT and I dont know how to explain that a simple order take too time to create a simple tracking number... you have to UPDATE your system, just create from day 1 a tracking number, create a step by step process that my Client can follow... I am pretty upset
Hello Moda City Store
I sincerely apologize for the inconvenience and frustration you have experienced with the tracking number delay. I completely understand the importance of timely and transparent communication, and I share your concern.
Your feedback is invaluable, and I assure you that we take it seriously. I will personally escalate this issue to our development team to explore improvements in our system and streamline the process for creating tracking numbers.
Please feel free to reach out, and I'll do my best to address your concerns promptly.
Thank you for bringing this to our attention, and we appreciate your understanding.