Recensioni (3.435)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 5 giugno 2024

This is my most recent update on Trendsi as it comes to shipping.

If I were to do it again, I would definitely rethink the about the relationship with Trendsi. Their customer service is available, but they are hardly any use at all. Constant delays with shipping and even worse the customer service seems to have no clue at all. They are available and provide lip service at best, and provide timely updates that "we are still working to get the latest and will update you on the latest ..."

In the past 30 days for the orders we have sent over, it has been extremely challenging. While their app is good, which anybody can do these days, their operations is almost ineffective and extremely customer unfriendly.

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Trendsi's customer service is very good. I worked with Chette on a pricing issue and she helped immediately. Very nice!

Another day, another wonderful service from Lorie - thank you for help with bulk uploading.

Savvy Stylish
Stati Uniti
5 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 7 febbraio 2024

Hello Savvy Stylish,

Thank you so much for your kind words! We're thrilled to hear that Chette provided prompt assistance with your pricing issue. Our team is dedicated to delivering top-notch customer service, and we're glad to have met your expectations. If you ever need further assistance, don't hesitate to reach out. We're here to help! ❤️

21 settembre 2023

I love the App, the beauty of the products, but best of all you get a human anytime you need assistance. Gretle helped me settle my log in issue with my multiple emails and I was feeling frustrated but she was so helpful. She was patient and kind and she helped me get everything in order. 5 star customer Service ! You are not alone with this drop shipper.

YouAreSoGood
Stati Uniti
7 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 22 settembre 2023

Hello YouAreSoGood,

Thank you so much for your kind words! We're thrilled to hear that you love the app and our products. We're especially proud of our dedicated support team, and we're delighted Gretle was able to assist you effectively. Your satisfaction is our priority. If you ever need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again! 🌟

19 novembre 2023

I spoke with Czar and she helped me better understand the shipping process as well as took the time to help me with ensuring I was doing everything correctly. This has been my first go at this and have had to learn every step of the way. The challenge has been so real.
But every time I have had to speak with support they have always been so sweet and helpful.

Twisted Rose Boutique LLC
Stati Uniti
4 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 21 novembre 2023

Hello Twisted Rose Boutique LLC,

Hey there! 🌟 Thanks a bunch for your awesome feedback! We're thrilled to hear that Czar could guide you through the shipping process and make your first experience smoother. We're here to support you every step of the way – cheers to conquering those challenges together! 🚀💙

26 febbraio 2024

I highly recommend Chette for any Shopify/Trendsi-related problems. She was very helpful and professional. She solved my problem within minutes and explained everything clearly. She went above and beyond to provide excellent service. I appreciate her work and kindness. Great job, Chette!

Stylescraze
Stati Uniti
7 giorni di utilizzo dell’app
ShopSocial, Inc. ha risposto 28 febbraio 2024

Hi Stylescraze,

Thank you so much for the glowing recommendation! It was a pleasure assisting you with your Shopify/Trendsi needs. I'm thrilled to hear that I could resolve your issue quickly and provide clear explanations. Your appreciation means a lot to me! If you ever need assistance again, don't hesitate to reach out. Cheers to smooth sailing ahead!

5 febbraio 2024

I needed assistance with fulfilling my first order. Chette was my representative and she was very patient, friendly and helpful. She walked me through each step and was willing to stay on the line with me while I completed the actions. At first I was very worried but she helped me feel at ease by fixing my problem. Thank you.

Sadity Collections
Stati Uniti
26 giorni di utilizzo dell’app
ShopSocial, Inc. ha risposto 7 febbraio 2024

Hello Sadity Collections,

Thank you so much for your kind words! We're thrilled to hear that Chette provided you with such excellent assistance. We're always here to help, so don't hesitate to reach out if you need anything else. Cheers to smooth sailing with your future orders! 🌟

16 ottobre 2023

Allan, a Trendsi rep, had information readily available for my questions at 3 a.m.! Prompt and professional, I was given resources to support my questions. Allan was courteous and made me feel welcomed right away. As a new business owner and partner with Trendsi, I was able to proceed forward in confidence with my task. Thank you, Allan!

Notebook No. 7
Stati Uniti
8 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 18 ottobre 2023

Hello Notebook No. 7,

Wow! Thank you for sharing such a fantastic experience with Allan, our dedicated Trendsi rep! It's truly inspiring to hear how he went above and beyond to assist you, even at 3 a.m. That level of dedication and professionalism is what we strive for. We're thrilled to have you as a new business owner and partner with Trendsi, and we're here to support you every step of the way. Cheers to your confident progress! 🚀 Thank you, Allan! 🌟

13 settembre 2023

Their chat- help service is amazingly helpful!! Your actually chatting with an agent . This can be so confusing your first time doing the drop shipping for the first time- Trendsi has been amazing!! Made it easy!! Dave ... Thank you for all your help!!

everyday-simplified for you
Stati Uniti
8 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 15 settembre 2023

Hello everyday-simplified for you,

Thank you for your kind words, Dave! We're delighted to hear that our chat-help service has been a helpful resource for you. We're here to make your drop shipping experience as smooth as possible. If you ever need further assistance, don't hesitate to reach out. Happy drop shipping! ❤️

29 settembre 2023

I am just starting out with this amazing app and the customer service is around the clock and ready to assist. Chette is great! I would like to have her as my personal rep but they are all great.

SNUGLYBABE
Stati Uniti
Circa 2 anni di utilizzo dell’app
ShopSocial, Inc. ha risposto 2 ottobre 2023

Hello SNUGLYBABE

Thank you for your kind words! We're thrilled to hear that you're enjoying your experience with our app and that our customer service team, especially Chette, has been there for you around the clock.

Please know that our entire team is dedicated to assisting you whenever you need help. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your journey!

13 gennaio 2024

I had an issue with a shopify order and was connected with a great customer service representative, Raymart, that helped me solve the issue quickly. I was up for hours last night trying to figure it out and when I contacted them this morning he explained what to do quickly and thoroughly. I appreciate the great customer service with Trendsi.

Ellie Blake Boutique
Stati Uniti
Circa 2 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 16 gennaio 2024

Hello Ellie Blake Boutique,

Thank you for sharing your experience! We're thrilled to hear that Raymart could assist you promptly and effectively. Our team at Trendsi is always here to help, so feel free to reach out anytime. ❤️

20 gennaio 2024

good support, responds within a few minutes. there is always someone who will help you step by step if you don't know something. ~Mary/trendsi)

Meis
Regno Unito
Circa 2 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 23 gennaio 2024

Hello Meis,

Thanks a million for the awesome shoutout, Mary! 🌟 We're thrilled to hear you love our support – always here to guide you step by step. Anytime you need assistance, we've got your back! ❤️