Recensioni (3.517)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
22 marzo 2024

I was having some issues and I reached out to them for help, they were amazing and we got my issue fixed and back up and running!!

Four B Tack and More
Stati Uniti
11 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 26 marzo 2024

Hi Four B Tack and More,

That's fantastic to hear! We're thrilled we could help get you back up and running. If you ever need assistance again, don't hesitate to reach out. We're here to keep the energy high and the issues low! 🚀😊

19 febbraio 2024

Best customer service ever. Everything I had a problem with they were quick to resolve. They're always the best when it comes to questions about shipping, product information, order statuses, etc etc......... The whole team is phenomenal but Chette is one of my favorites regarding customer service. She's sweet, handled all my problems, and I highly recommend her if you have any questions that need to be resolved quickly.

Venoms Victoryland
Stati Uniti
Circa un mese di utilizzo dell’app
ShopSocial, Inc. ha risposto 21 febbraio 2024

Hello Venoms Victoryland,

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our customer service team, especially with Chette! We're always here to help with any questions or concerns you may have. Looking forward to serving you again soon!

19 novembre 2023

I spoke with Czar and she helped me better understand the shipping process as well as took the time to help me with ensuring I was doing everything correctly. This has been my first go at this and have had to learn every step of the way. The challenge has been so real.
But every time I have had to speak with support they have always been so sweet and helpful.

Twisted Rose Boutique LLC
Stati Uniti
4 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 21 novembre 2023

Hello Twisted Rose Boutique LLC,

Hey there! 🌟 Thanks a bunch for your awesome feedback! We're thrilled to hear that Czar could guide you through the shipping process and make your first experience smoother. We're here to support you every step of the way – cheers to conquering those challenges together! 🚀💙

11 febbraio 2024

"Chette" was very helpful , explainations were simple and problem was solved ! this is my 2nd time having to contact support and it is always easy chat and they always answer any questions I have and resolve any issues

VAZLUXE.COM
Stati Uniti
6 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 14 febbraio 2024

Hi VAZLUXE.COM,

Thank you for your awesome feedback! We're thrilled to hear that Chette provided such helpful and simple explanations to solve your problem. We aim to make every interaction easy and effective for our customers, and we're delighted to know we've hit the mark for you twice now. If you ever have more questions or need assistance in the future, feel free to reach out! ❤️

17 dicembre 2023

Trendsi has been AMAZING at communicating. We had a customer who emailed us right away to change their shipping address, and we immediately sent the request to support but not really knowing when to expect a response because it was pretty late in the day on a Saturday. Allan from support responded to us almost INSTANTLY saying he fixed the shipping address for our customer. Needless to say, we have been very pleased with Trendsi!

ZazzStore
Stati Uniti
4 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 24 dicembre 2023

Hi ZazzStore,

Thrilled to hear about your positive experience with Trendsi! 🚀🌟 We're all about quick and efficient support, and it sounds like Allan nailed it by fixing the shipping address almost instantly. Thanks for choosing Trendsi – here's to many more hassle-free moments! 🎉✨

20 marzo 2024

I want to express my gratitude for Joel's outstanding service today. He not only listened attentively to my concerns but also went above and beyond to swiftly resolve my issue. His professionalism, dedication, and willingness to ensure my satisfaction left a lasting impression. Thank you, Joel, for your exceptional support and commitment to customer care.

Best regards,

Noemi Tejada

My Store
Stati Uniti
6 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 21 marzo 2024

Hi Noemi,

Thank you for your kind words! We're thrilled to hear that Joel provided you with exceptional service. We'll be sure to pass along your gratitude. Our team is dedicated to ensuring your satisfaction every step of the way. We appreciate your support! ❤️

28 ottobre 2023

It can be difficult to navigate the complexities of order management and inventory sync. However, with Anya from Trendsi by my side, it became a breeze. Her troubleshooting expertise, combined with a patient and understanding demeanor, ensured that all of my concerns were addressed promptly. She not only assisted in resolving the issues I was experiencing, but she also took the time to ensure I understood the solutions. The level of dedication and professionalism exhibited by Anya is commendable, making her an invaluable asset to the Trendsi team. Hats off to such excellent customer service!

Love it Curvy
Stati Uniti
10 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 31 ottobre 2023

Hello Love it Curvy,

Thank you so much for your amazing feedback! We're thrilled to hear that Anya was able to provide you with such outstanding support. Her dedication and expertise truly shine through in her interactions with our customers. We're lucky to have her on our team! If you ever need further assistance, don't hesitate to reach out. We're here to help! 🌟

10 settembre 2024

Dope

Jaki
Stati Uniti
1 giorno di utilizzo dell’app
ShopSocial, Inc. ha risposto 11 settembre 2024

Hi Jaki,

Thank you for the 5-star review! We're thrilled to hear you think it's "dope." Your support means a lot to us. If you have any more feedback or need assistance in the future, just let us know. Thanks again for your great review!

5 gennaio 2024

I am a new TTS seller with lots of questions. Mary was patient with my support request and provided the exact information that I needed to place items on my shop. It was convenient to converse with her via email when I was available, instead of holding in a chat queue, like with other providers. Thank you Mary!

Oxmoor Goods
Stati Uniti
3 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 6 gennaio 2024

Hello Oxmoor Goods,

Thanks a bunch for your awesome feedback! 😊 I'm thrilled to hear that Mary could assist you so effectively. We're all about making things convenient for our sellers, and it's fantastic to know that the email support worked well for you. Don't hesitate to reach out if you have more questions – we're here to help you succeed! 🚀✨

16 ottobre 2023

I just have to say Raymart helped me so much as I set up my store using Trendsi. He was straight to the point and kind. He gave me ease by showing me how easy it truely is to own my own store and dropship with Shopify and Trendsi!!!! Thank you, Raymart!!!!!!!!

Lovely Is She
Stati Uniti
3 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 18 ottobre 2023

Hi Lovely Is She,

Thrilled to hear that Raymart made your experience with Trendsi so seamless and enjoyable! His straightforward approach and kindness truly shine. We're glad he could show you how easy it is to own your store and dive into dropshipping with Shopify and Trendsi. Cheers to your successful venture ahead! 🎉