Recensioni (3.438)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
2 marzo 2024

Czar was a great help, helped beyond my expectations.

Sculpted Figure
Stati Uniti
1 giorno di utilizzo dell’app
ShopSocial, Inc. ha risposto 4 marzo 2024

Hello Sculpted Figure,

Thank you so much for the kind words! We're thrilled to hear that Czar exceeded your expectations. We're here to help anytime you need assistance. Cheers! 🌟

28 febbraio 2024

Czar with customer support was amazing. My issue was with connecting my Shopify and Trendsi account, and she fixed it in a matter of minutes. Czar saved me from so much additional stress. Thank you again, Czar!

Flashy Peach Boutique
Stati Uniti
25 minuti di utilizzo dell’app
ShopSocial, Inc. ha risposto 1 marzo 2024

Hello Flashy Peach Boutique,

Thank you for the glowing review! We're thrilled to hear that Czar provided such amazing support, swiftly resolving your connectivity issue. Here's to hassle-free operations ahead! 🌟

18 novembre 2023

So far so good. Anya is very polite and responsive

MegaSuperStar
Stati Uniti
8 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 21 novembre 2023

Hi MegaSuperStar,

Fantastic to hear! We're thrilled that Anya's politeness and responsiveness are making a positive impact. If you have any more questions or need assistance, feel free to reach out. We're here to help! 🌟

10 gennaio 2024

Anya was very supportive from our chat

Shoperrz
India
Circa un mese di utilizzo dell’app
ShopSocial, Inc. ha risposto 11 gennaio 2024

Hello Shoperrz,

Thrilled to hear that Anya provided fantastic support during your chat! 😊 We're here to make your experience top-notch. If you have any more questions or need assistance, feel free to reach out. Cheers to great success ahead! 🥂

20 gennaio 2024

I will say Joel in Customer Service Chat was Amazing! He was super helpful with all of my 500 questions and walked me through how to get my TikTok set up and also how to get my shopify shipping updated. He was amazing and stayed with me the entire time with no long waits between!

Minx Boutique
Stati Uniti
Circa 2 ore di utilizzo dell’app
ShopSocial, Inc. ha risposto 23 gennaio 2024

Hello Minx Boutique,

Thrilled to hear about your positive experience with Joel! 🌟 We're delighted he could assist you smoothly with all your queries and guide you through setting up TikTok and updating Shopify shipping. Thanks for sharing your feedback, and if you have any more questions, feel free to reach out.

15 ottobre 2023

Chette was very helpful , went above and beyond my request.

Bèl
Stati Uniti
6 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 16 ottobre 2023

Dear Bèl

Thank you for your feedback! We're delighted to hear that Chette was very helpful and went above and beyond your request.

Our team is dedicated to providing exceptional support, and we're here to assist you with anything you need. If you have more questions or require further support in the future, please don't hesitate to reach out. We're here to help!

18 ottobre 2023

Czar is a very good customer support representative!

MEETHER
Singapore
5 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 20 ottobre 2023

Hello MEETHER,

That's fantastic to hear! We're thrilled that Czar provided you with excellent customer support. We'll be sure to pass along your kind words to him! Feel free to reach out if you have any more feedback or need assistance in the future. Have a wonderful day! 😊🌟

5 novembre 2023

Czar was very professional and efficient!

SkiinWear
Stati Uniti
3 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 7 novembre 2023

Hi SkiinWear,

You're welcome! We're thrilled to hear that you had a great experience with Czar. Thanks for choosing us! 😊🌟

11 febbraio 2024

Czar was amazing! very helpful. I just downlowned this to add more to my ecommerce store and had lots of questions! Very patient and answered everything!

Boho Travel Boutique
Stati Uniti
Circa un'ora di utilizzo dell’app
ShopSocial, Inc. ha risposto 14 febbraio 2024

Hello Boho Travel Boutique,

Thank you so much for your kind words! It was a pleasure assisting you with your ecommerce journey. Don't hesitate to reach out if you have any more questions in the future. Keep rocking your store! 🚀

12 ottobre 2023

Super late horrible service my first order was a nightmare dont waste your time

Musotica.com
Stati Uniti
2 mesi di utilizzo dell’app
ShopSocial, Inc. ha risposto 9 novembre 2023

Dear Musotica.com,

I'm truly sorry to hear about your disappointing experience, and I apologize for any inconvenience caused by the delays and service issues with your first order. This falls short of the standards we aim to uphold.

Your feedback is crucial to us, and I want to assure you that we take your concerns seriously. I'll personally investigate the details of your order to understand what went wrong and address the issues at their root.

If there's anything specific you'd like to share or if you have further concerns, please feel free to reach out directly. We're committed to making things right and ensuring a more positive experience moving forward.

Thank you for your understanding, and I appreciate the opportunity to resolve this matter.