レビュー (3,654)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
編集日:2023年1月26日

If I could give 10 stars, I would! In a matter of minutes, Raymart solved a tech issue I had for over a week. He was professional, kind, and patient as I navigated through everything. Thank you!

UPDATE: Once again, I contacted Trendsi support, & once again, I received superior service. Angelo was very reassuring and was able to solve my shipping issue with ease.

I am thankful for Trendi’s focus on exceptional support!

Georgia Bee Boutique
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2022年12月27日

Hi, Georgia Bee Boutique

We appreciate you for taking the time to write us an amazing feedback and thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

2023年5月5日

Mary is a great customer service rep. Good app for shipping within the USA from the USA in my opinion. For other products coming from overseas to US, the quality is terrible.

Say More Boutique
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2023年5月5日

Hi Say More Boutique,

Thanks so much for your review and we heard your feedback loud and clear. We will continue to improve our service to better support you and your fashion business. Just let us know if you have any questions or additional feedback.

2023年3月17日

Gretle is one of the most pleasant customer support person I've had to deal with. She understood the issue and it was resolved in a flash! But not only that, Gretle made me feel that Trendsi is the company of choice when it comes to a fashion dropshipping app for your business. Thank you Gretle!

Pursued Shop
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2023年3月25日

Hi, Pursued Shop

Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

2021年5月28日

Just installed the app and had some issues on my end. I contacted customer support and they helped me right away. I can't wait to use this app for my Boutique.

A Blissfully Beautiful Boutique
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2021年5月31日

Hi A Blissfully Beautiful Boutique,

Thank you for your review. We really appreciate your feedback and will continue to improve our service to better serve you. Don't hesitate to reach out if you have any additional questions or feedback.

2023年10月17日

Raymart was super helpful! Love this app.

Fire & Thread
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2023年10月19日

Hello Fire & Thread,

That's fantastic to hear! We're thrilled Raymart could assist you. Thanks for the love and support for our app! 😊💪

2023年7月12日

I am new to Trendsi. I just got my first order. I absolutely love everything I received! The quality of everything is great! The ship time was good as well. I also love the customer service. Everyone I have spoken to was very helpful and professional. Love Trendsi!!

BDKK Fashionique
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2023年7月14日

Hi BDKK Fashionique,

That's wonderful to hear! Congratulations on your first order from Trendsi, and I'm glad to hear that you had such a positive experience. It's always great when a company delivers high-quality products and provides excellent customer service.

We are glad to have impressed you with the quality of the items you received. It's important to receive products that meet your expectations, and it's great that We have delivered on that front.

Customer service plays a crucial role in any business, and it's fantastic to hear that our customer service team was helpful and professional when you reached out. Having a positive interaction with customer service can make a significant difference in the overall experience as it ensures that your concerns and questions are addressed promptly.

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

2023年3月21日

Raymart was extremely helpful and answered all my questions and addressed my concerns that i needed help with immediately. Thanks for all your help Raymart I appreciated it.

Butte’s Trippy Hippies
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2023年3月25日

Hi, Butte’s Trippy Hippies

We are so glad that Raymart was able to help you, we agree that he is a gem 💛 Thank you so much for making our day with your kind review and please reach out again if you need help. We are here for you!

編集日:2023年7月7日

I was having issues with connecting my store and had the pleasure chatting with chette! she was very helpful. With her help, I was able to connect my store. Thanks again, Chette!

My interaction with Trendsi's customer support was exceptional, specifically with a representative named Czarina, who was diligent, patient, and extremely helpful. I had an issue with a package that hadn't arrived on time due to an incorrect address and shipping confusion. Despite the complexity of the situation, Czarina was able to navigate it with professionalism and grace.

The communication was clear and timely, with Czarina taking the time to understand the issue and providing me with accurate information regarding the status of my package. She guided me through the steps to resolve the issue, even going so far as to recommend contacting USPS directly for the most up-to-date information on the package.

When the issue of overnight shipping arose, she was forthcoming about the policy, and went out of her way to clarify the terms and conditions associated with overseas orders. I found this transparency refreshing and it enhanced my trust in Trendsi as a company.

Moreover, when it was found that there was indeed a mistake on their part, Czarina promptly offered a refund and store credit, showcasing the company's dedication to customer satisfaction. This willingness to acknowledge and correct errors is a testament to Trendsi's commitment to quality service.

I'd like to extend my gratitude towards Czarina, who turned a potentially frustrating situation into a positive customer service experience. Her empathy, politeness, and proactive problem-solving approach were commendable, and I'm more than happy to leave this positive feedback.

Overall, I highly recommend Trendsi not only for their excellent products but also for their outstanding customer service. Their team truly understands the meaning of customer satisfaction and goes above and beyond to ensure it. Thank you, Trendsi, and a special shout-out to Czarina for her amazing support!

Opulence Empórion
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2023年3月25日

Hi, Opulence Empórion

Thank you so much for your sweet review. We will make sure to pass along the compliments to Chette. Please don't hesitate to reach out again should you have any questions/concerns.

2023年5月29日

I would like to thank Angelo for amazing customer support for helping with any question I had for getting ready to sell products. Thank you again.

ClothesByNelly
スロベニア
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2023年5月29日

Hi, ClothesByNelly

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

2022年6月27日

Love Trendsi App and the customer service is always great. I had a question about an order and Chette helped me out with a super quick response. I appreciate them so much!

Bad Mouth Market
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2022年7月1日

Hi, Bad Mouth Market

We are so grateful for your review and we'll make sure to pass along the compliments to Chette. Please reach out again to our 24/7 customer support!