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Chette, was super friendly and very helpful. My issue was resolved in minutes!! Thanks so much for all of your help!!
Hi, Retail-Zen
Thank you for your review! We are glad to be able to help, it is our mission to provide you with the best service and user experience. Feel free to reach out if you have any questions or feedback.
I've been using Trendsi for almost a year and only ran into 1-2 issues as far as inventory but via chat Mia has been very helpful in providing me with updated info on my orders and inventory. Although it does take sometime for it to update to my Shopify inventory; I can honestly say that as a boutique owner my customers haven't had any issues with their clothing or accessories that they've ordered via my website. Thank you again Mia for your help this morning
Hi, Sympaly Design Boutique
A thousand thanks for your review! We are so happy that Mia was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Very happy with their customer service. Lee and Gretle have always been a great help with any questions I need to be answered. Highly recommend!
Hi, Southern Faro
We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
Every time I have a question, Trendsi support is always well knowledgeable. When I have questions a little more detailed and the support is not sure, they are fairly quick to get me an answer via email so that I can continue on with growing and making my business more user friendly. Tonight I had a rather simple question and Allen was able to answer my question professionally and quick. If you are starting out and you are not sure what you are doing they are a great resource, does not matter if you think it may be a silly question. They will provide you with an answer and help walk you through completing that task.
Hi, The Web Stand LLC
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
I’m new to this app!! However, felt welcomed. Gretle was excellent support. I got a quick response and immediate help. Keep up the good work
I have had a great experience with Trendsi for my online boutique. The customer support team is super responsive. I just chatted with Karen today who answered all of questions quickly and knowledgeably. I also love the high quality products, beautiful photographs, and quick shipping :)
Hi, Stars & Hearts Apparel
Thank you for taking the time to leave us a review! We will be sure to pass on the praise to Karen. Feedback like this is what makes us continue to strive for ways to improve our services so please don't hesitate to reach out again if you need more help.
Great Customer Service. The last time I was talking to Mia, She was very kind and patient to give the right info. Thank you
Hi, Dignitestore
We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.
Great experience App and excellent service. Charmaine is very helpful we appreciate her support. We tried another Apps and definitely we recommend Trendsi. Five ⭐
Hi, Shop Epic Boutique
Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Charmaine!
Great and quick response to my question. Customer service rep Chette was friendly, helpful and knowledgeable.
Hi, Paris
Thank you so much for your generous review! I will pass along your feedback to Gretle. We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out again, we're here for you 24/7.
Lorie was so great, she helped me ASAP with my question in regards to shipping times. I was also so impressed with how fast the chatbot was. <3
Hi, CheeksAthletic
Thank you for your review and we're glad Lorie was able to help you! Please feel welcome to reach out again for any questions or help. Our customer service is available 24/7!