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I love how quickly I get a response when asking a question. We have only used Trendsi one time in a big promotion for our shop and everyone has been very helpful! We had lots of orders with lots tracking that needed to be followed. I worked with Gretle, Kathrine, Mia, Lhirose, Charmaine, Lance, Angelo, and Lorie. They have all been great to work with! I was very nervous about handing the shipping over but this has been a great experience so far!
Hi, Salted Avenue
We appreciate you for taking the time to leave us a review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!
This application provided by the company was excellent, and Gretle from customer service was particularly helpful. Whenever customers had any questions or issues with the app, Gretle provided fast and efficient support, ensuring that they had a positive experience with the company.
Gretle's friendly and professional attitude was appreciated by customers, who felt comfortable reaching out to her for help. Her prompt responses and willingness to go above and beyond to assist customers were noted and appreciated.
Mary helped me with an issue I was having and she was very efficient and sweet! She answered my questions quick!
Fantastic customer service! Chette was amazing, quick responses and very helpful! If shipping times could be improved on overseas items, Trendsi would be perfect!
Just started using this app. Hazel answered all of my questions! Can't wait to see how everything works as well as the shipping part. Thanks!
Hi, Lachicfashion
Thank you so much for your kind words, your review made our day! 💛 WE are so blessed to have you and we are so thrilled that our hard work was affirmed by your honest, transparent and heartwarming feedback. We will definitely share your glowing review with our team to put a smile on their faces. Please reach out again, we are available 24/7! 💛
I was assisted by Chette today. It was a very pleasant experience. She was patient while helping me with my issue. I am new to the ecommerce world so having someone willing to assist when you needed is priceless.
Hello, usgirlslovegold
I'm glad to hear that you had a great experience and that Chette was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Chette. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.
I've been using Trendsi for almost a year and only ran into 1-2 issues as far as inventory but via chat Mia has been very helpful in providing me with updated info on my orders and inventory. Although it does take sometime for it to update to my Shopify inventory; I can honestly say that as a boutique owner my customers haven't had any issues with their clothing or accessories that they've ordered via my website. Thank you again Mia for your help this morning
Hi, Sympaly Design Boutique
A thousand thanks for your review! We are so happy that Mia was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!
Chette, was super friendly and very helpful. My issue was resolved in minutes!! Thanks so much for all of your help!!
Hi, Retail-Zen
Thank you for your review! We are glad to be able to help, it is our mission to provide you with the best service and user experience. Feel free to reach out if you have any questions or feedback.
Very happy with their customer service. Lee and Gretle have always been a great help with any questions I need to be answered. Highly recommend!
Hi, Southern Faro
We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7
I’m new to this app!! However, felt welcomed. Gretle was excellent support. I got a quick response and immediate help. Keep up the good work