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Trendsi customer support is always the best!! they answer you all your questions and I had a ton haha... We were for like 2 1/2 hrs. going back and forth and she answer ALL my questions without rushing. Thank you so much Lee!!!
-Nancy
Hi, LATEST RAGE
Exceptional customer service is very important to us and we are glad Lee was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Reached out to get some additional information as I was struggling to understand policies using shopify from Australia. Raymart was fantastic and very quick at answering all my questions.
Hi, Alba Jane
Thank you for your review and we are glad that Raymart was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.
April 21, 2023
Czar was helpful, fast, and knowledgeable. Their customer support is always fast and helpful every time I've had a question. Response was fast, walk me thru steps and was understandable.
Hi, BEYOURLIFESTYLE
Czar really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!
Lorie and Gretle from Trendsi provided exceptional customer service, going above and beyond to meet my needs. Her attention to detail and prompt responses made my experience truly outstanding. I highly recommend her for anyone seeking top-notch customer support.
Hi, earthasana
Exceptional customer service is very important to us and we are glad Lorie was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!
Angelo helped me research a couple of packages. He provided great service. Trendsi is a great source for boutiques.
Hi Keene's,
Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.
I love this app for my boutique. It's so easy to use, products are modern and reasonably priced, staff is super friendly, I highly recommend it! Azoreanna
Hi Azoreanna,
Thanks for your kind words. It's our mission to help online boutique owner like you to start and grow. Let us know if you have any feedback and questions. We are always here to help. Can't wait to help grow your fashion business together.
I had a question about my Shopify website pages/navigation organization and how to add Trendsi's created collections via individual web pages/tabs without the Trendsi name showing on my site.
I had the pleasure of emailing with Lee from Tendsi's Support Team who was exceptional at the task of explaining to me what I needed from the Shopify side and helped me to clearly understand how to obtain the desired changes/additions to my existing online Shopify store. When I thought my investment was a Sunk Cost and wasted, Lee took the extra time to help me understand that that was not the case and that I could get the desired web navigation via Shopify's Support Team; that this could be done without negative configuration impacts when making future attempts to add new merchandise from Trendsi, and with only showing my Store Name. Thank you again, Lee!
Hi, Glorious Glamor
Thanks for leaving us a review, it is music to our ears! We are so glad that our team was able to help you every step of the way and we'll make sure to pass along the compliments to Lee! Please reach out to us anytime, we are available 24/7!
The customer service is amazing. I was having a huge event and i was concerned i would not get my order in time, but Chette followed up with me every step of the process. She responded to my emails quickly and with great knowledge. I truly appreciate her service.
Hi, Call Me Kikii Boutique
Thank you for your honest review! This helps us greatly in making sure that we provide the best user experience and we hope we will hit that mark for you! If you need further help with anything, please feel welcome to reach out to our awesome customer support again! You are much appreciated 💛
I would like to say that the support channels and live chat with TRENDSI was sooo helpful answering my questions and actually guiding me to solve an issue step by step, thanks to Angelo from TRENDSI chat support he works with me like an IT Zendesk.
This app has been extremely helpful to setup my online store, their customer care representatives are also extremely helpful with my needs. One of the agents Gretle helped me with an issue is less than a minute. Kudos for the job well done.
Hi, Shop Sille
We are so glad that Gretle was able to help you and thank you so much for taking the time to leave us a review. We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.