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I had questions about Trendsi before moving forward. I contacted support and spoke with Ramart who was very patient and professional. He explained the process very clearly.
On a seperate occasion I was experiencing difficulty connecting the Trendsi app to my Shopify store. I contacted support and spoke with Gretle who was very helpful. She walked me through the process, and helped me figure out that I needed to uninstall the app then re-install it. Now it works and I am very happy. Gretle was really amazing and very knowledgeable. I appreciate all the Trendsi support. Great customer service A+++
Hi, BAILEY & THEO
Thank you for your review! We're glad that we could help you get started, and we're excited to be a part of your business journey. We'll make sure to share the compliments with the team ❤️ Feel free to reach out with any questions or feedback.
Thank you so much, especially to Lee for going beyond helpful with all my inquiries. She is always patient with me with all my questions and issues regarding my trendsi store.
Hi Aylan Jewel,
Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.
Starting my dropshipping journey with Trendsi has been seamingless easy. Despite initial worries I am pleased with their user friendly platform. Adding products effortlessly has been a breeze. Trendsi truly simplifies the process. I needed answers where Chette addressed all my concerns. Very happy to incorporate Trendsi into my store.
Hello NapJammies
Delighted to hear your positive experience with Trendsi! Effortless product addition and Chette's assistance certainly made your dropshipping journey smooth. Cheers to a successful partnership with Trendsi in your store!
I love Trendsi and they always have great customer service. Czar was very helpful with all my questions and took the time to send me screenshots of everything. I definitely recommend Trendsi for your Business growth!! I will continue to use their services and grow my business with them. The app is also very easy to use which makes a great different as well. I think that sums it up overall and again thank you Czar!!!
Hi Bisous Bisous Fashion,
That's wonderful to hear! I'm glad you had a positive experience with us and that Czar provided excellent customer service. At Trendsi we make sure to go the extra mile to assist our customers and make your experience enjoyable.
Having an easy-to-use app is also a significant advantage, as it can make managing your business and utilizing their services more convenient and efficient. It's fantastic that you find Trendsi's app user-friendly. :)
Thank you for sharing your positive feedback and recommendation! It's valuable for us and potential customers to hear about your positive experience. If you have any more questions or need further assistance, feel free to ask. ❤️
I'm new to Trendsi- with dropshipping... So I had a few hiccups, or problems and reached out to chat support. When I tell you Mia the chat support person walked me through everything I needed... She did exactly that and more! She assured me that I was on the right path, and checked my orders for me as well. I appreciate her going over and beyond, and not just the "general" chat answers!!! Thank you MIA
Hi Sasha Chique,
Thank you so much for your kind words! We're thrilled to hear that Mia provided you with exceptional support and went above and beyond to help you navigate through the challenges. We're here to ensure your experience with Trendsi is smooth and successful. If you have any more questions or need assistance in the future, feel free to reach out. Welcome to the Trendsi family! ❤️
The app works quite well, so far. The catalogue is quite good, though they could be a little more consistent with the use of sizing chart across the different products and vendors. At least for all the suppliers that ship to US, their product sizes could be shown in US standard size charts and same across different products. Would like to see more suppliers that have warehouses in US, and more wide range of products, of course :), maybe baby clothing and accessories, and if possible even for men! ;)
Their customer service is the best, and recently we were helped by Mia and the response was very prompt.
Hi, HIKERUNNER.COM
Thanks for the review. We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime!
I had a shipping question and Lee got me answers so fast! Response time for support is great and they are so helpful and are truly happy to help and support their customers. I love these guys!
Hi, Dream of Me
We are happy that our Customer Support team was able to assist you. Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛
Contacted email support about an issue & never fixed! Allen took care of it in minutes! Thanks Allen
Hi One Stop Variety Store,
Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to him. Thank you for the kind review! ❤️
Highly recommended. They are above the super. Great customer service and instantly fixing issue. Amazing quality of products with affordable prices.
Hi, iTipTop Shop
Thank you for recognizing Customer Support team! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.
Just getting started and of course I have a lot of questions and Allan has been very helpful, the respond times was quick, I wasn't expecting that. Thank you for helping me Allan
Hi,BeautifulSecretsBoutique
Thank you for your review and we are glad that Allan was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.