レビュー (3,188)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2022年7月29日

I appreciate the assistance that Gretle' help me with while using the app. She was very patient and helpful. Again Thank you!

Dream Wear Clothing
アメリカ合衆国
アプリの使用期間:10ヶ月
ShopSocial, Inc.が返信しました 2022年8月23日

Hi, Dream Wear Clothing

Thank you for taking the time to leave us with such great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!

2023年5月28日

Gretle was amazing!! She answered all my questions!! incredible!! very helpful. went above and beyond. thank you so much!!

Make It Happen Treasures And Collectibles
アメリカ合衆国
アプリの使用期間:11日
ShopSocial, Inc.が返信しました 2023年5月29日

Hi, Make It Happen Treasures And Collectibles

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

2023年4月18日

Needed to change my email and authentication and Gretle fixed my issue within minutes. Great support!

Anne Marie's Boutique
アメリカ合衆国
アプリの使用期間:11日
ShopSocial, Inc.が返信しました 2023年4月18日

Hi Anne Marie's Boutique,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

2022年11月16日

HIGHLY SUGGESTED!!!
The app is user friendly and the support is great. Vince was very kind, professional and helpful. I had an Issue and was resolved within 5 minutes. Great job, guys. Keep it up.

VERACOX
ギリシャ
アプリの使用期間:11日
ShopSocial, Inc.が返信しました 2022年11月29日

Hi, VERACOX

We are so glad that Vince was able to help you, we agree that he is a gem 💛 Thank you so much for making our day with your kind review, and please reach out again if you need help. We are here for you!

2021年12月14日

I am new to Trendsi ‑ Fashion Drop shipping, I didn't know where to start, so I clicked on the chat link. I was happy to have chat with Gretle. You have answered all my questions and give my information on how to set up my store. Thank you so much for your patience, Gretle, you rock. I am looking forward to a long healthy relationship with Trendsi ‑ Fashion Dropshipping.

Shakim Creation Beauty Supply
アメリカ合衆国
アプリの使用期間:11日
ShopSocial, Inc.が返信しました 2021年12月17日

HI Shakim Creation Beauty Supply,

We are so thankful for your feedback! Our goal is not only to be a supplier, but to provide great software and service. We'll make sure to pass along the compliments to Gretle! Please reach out to us whenever you need more help!

編集日:2023年4月10日

I placed an order for my customer on 4/1/23 along with several additional orders of the sale Sling bag. Checked a few days later to see that it was delayed. I got worried and reached and was assured that they were processing and received tracking for all three orders. I check again today 4/10, for an update to send customers and see the later shipments were processed and the first still stating processing. I reached out to customer service again and after a long wait was told that the order failed inspection twice, so they canceled it. I received no notification, but they say they sent it. I sent a screenshot of all Trendsi emails. They did not help by giving expedited shipping to help my boutique reputation, just said to reorder or issue your customer a refund. I will be removing all items that have to be shipped from overseas from my website to assure my boutiques reputation of quality products and prompt shipping.

Delta-Boutique-870
アメリカ合衆国
アプリの使用期間:11ヶ月
ShopSocial, Inc.が返信しました 2023年4月5日

Hi, Delta-Boutique-870

Thank you for your review and we are glad that Mary was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

2022年6月25日

I am new to Trendsi. Chette has been very helpful. Hope I am spelling the name right. Haven't had any sale yet, but hopefully will be a good experience. Can't wait to see the first sale.

Le Papillon Style
アメリカ合衆国
アプリの使用期間:11日
ShopSocial, Inc.が返信しました 2022年7月1日

Hi, Le Papillon Style

We are so delighted that Chette was able to provide you with the support that you need. Our customer service team is available to help you 24/7!

2023年5月1日

great customer service + products!! mary helped me immediately and it was so easy! love being able to get answers quicly!

West Raspberry
アメリカ合衆国
アプリの使用期間:10日
ShopSocial, Inc.が返信しました 2023年5月2日

Hi West Raspberry,

It's great to hear that you had a positive experience with our customer service and found the products to be satisfactory. Providing excellent customer service and quick solutions is important for any business, and I'm glad to hear that Mary was able to assist you promptly. Don't hesitate to reach out again if you have any further questions or concerns.

2023年4月13日

so fast and questions answer fast as well perfect 5 star. Complete made sure i was up and ready for my big launch day.

Bronzed & Blonde Boutique
アメリカ合衆国
アプリの使用期間:10日
ShopSocial, Inc.が返信しました 2023年4月14日

Hi Bronzed & Blonde Boutique,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

2022年4月23日

The Trendsi customer service is amazing! I had issues getting my store connected on the trendsi app. Angelo helped me get everything connected and responded very fast. He also helped me with any other additional questions that I had. Also the app is every easy to use and they have helpful articles to help you get started! I love this app!!!

Avery and Marie
アメリカ合衆国
アプリの使用期間:10日
ShopSocial, Inc.が返信しました 2022年4月24日

Hi, Avery and Marie

Thanks so much for the awesome feedback! We'll make sure to pass along the compliments to Angelo. We strive to make Trendsi as intuitive as possible for new entrepreneurs to start their online journey! Please reach out again for any help needed. ♥️