レビュー (3,692)
絞り込む
-
評価順
I have been working with Trendsi for a couple of years, and I can say I love the app, the products, and the customer service! Today, I had to cancel an order, and Chette helped me check the status of the order and helped me cancel it (I was unable to do so because I was out of the window of time to do it). It is always a good experience when I need support from customer service. I'm very happy with this company and I highly recommend it.
Hi Valeries Avenue,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with Trendsi over the years. It’s fantastic to know that Chette was able to assist you with your order cancellation and provide the support you needed. We truly appreciate your loyalty and recommendation, and we’re here anytime you need help! Thanks again for being a valued part of our community!
Harold was incredibly helpful via chat as I was adding listings to our website. It was nice to be able to talk to someone as I was working on things and get a timely response
Hi Truly Simple Boutique,
Thank you for sharing your experience! I’m thrilled to hear that Harold was incredibly helpful during your chat and that he provided timely support while you were adding listings. It’s great to know that our team could assist you in real-time.
If you have any more questions or need further help, please don’t hesitate to reach out. We’re here to support you!
Just starting out with Trendsi and their support has been more then helpful, very fast and detailed responses from the agent Joel that really helped clarify and do the initial setup correctly.
Hi Hera,
Thank you so much for sharing your experience! We’re thrilled to hear that Joel was able to assist you with your initial setup and provide fast, detailed responses. It’s great to know that our support team made the process smoother for you as you’re getting started with Trendsi.
If you have any more questions or need further assistance as you continue, feel free to reach out. We’re always here to help!
Thanks again for your kind words and for choosing Trendsi. Wishing you the best of luck with your business!
I had the pleasure of experiencing exceptional customer service from Charles recently, and I couldn’t be more impressed. From the moment I interacted with him, it was clear that Charles is dedicated to providing a top-notch service experience. He was not only incredibly knowledgeable and efficient but also went above and beyond to address all my concerns with genuine care and professionalism.
Charles took the time to understand my needs thoroughly and offered thoughtful solutions tailored to my situation. His communication was clear and prompt, and he consistently followed up to ensure everything was progressing smoothly. What truly stood out was his willingness to assist with a positive attitude, even when faced with unexpected challenges.
Thanks to Charles, what could have been a stressful experience turned into a seamless and enjoyable one. His commitment to excellence in customer service is truly commendable, and he is a significant asset to the team. I highly appreciate Charles for his outstanding service and dedication.
Hi Royal Tiazsjuah,
Thank you so much for taking the time to share your experience with us! We’re absolutely thrilled to hear about the exceptional service you received from Charles. It’s clear that he went above and beyond to meet your needs, and we truly appreciate your recognition of his dedication and professionalism.
We’re proud to have team members like Charles who not only provide knowledgeable solutions but also ensure that every interaction is positive and supportive. Your feedback will be shared with him and the management team, as it’s important for us to celebrate our employees’ hard work.
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Thank you again for your kind words!
Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!
Hi Bloom Fitness Collective,
Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was quick to respond and helpful as you start your business journey. It’s great to know you had a positive experience with Trendsi and our support team! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!
I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!
Hi URBANA VILLAGE,
Thank you so much for your kind words! We’re thrilled to hear that Joel was able to quickly resolve your issue and that you consistently receive great service from our support team. I’ll make sure to pass along your appreciation to Joel. If you have any more questions or need assistance in the future, we’re always here to help!
I recently joined Trendsi app this year to start adding more diverse styles to my clothing boutique. What I love about Trendsi is that the clothing is very size inclusive for women of all shapes and sizes from small to plus size. This in particular aligns with the mission of my brand to be a size inclusive women's brand for women of all sizes. I also love that they have very responsive and courteous customer service. I recently had a technical issue where I didn't understand how to set up the shipping rates on Shopify as I am not tech savvy.Ms.Anya responded to my concern the same day and gave me detailed instructions on how to set up the shipping rates for Trendsi for my Shopify store. I really appreciate how kind, courteous and responsive she was with addressing my concerns. This really makes me feel more comfortable using this company since the customer service has been reliable and responsive so far. I hope my brand will have a great long term partnership with this company.Thank you Trendsi :)
Hi Theomese Fashion House,
Thank you so much for your thoughtful review! We’re thrilled to hear that Trendsi aligns with your mission of being a size-inclusive brand. It’s wonderful to know that Anya was able to assist you with your shipping setup and provide the support you needed.
We’re committed to being a reliable partner for your boutique, and we’re excited to see your brand thrive with us. If you have any more questions or need further assistance, don’t hesitate to reach out.
Thank you for choosing Trendsi!
This is such a great partnership, they really have everything figured out! Our first experience with trendsi and I am excited to launch with full confidence that my clients will receive quality products and a wonderful experience. Harold is among the best! He is knowledgeable and extremely helpful making the experience worthwhile, thank you Trendsi and thank you Harold!!!
Hi ELLE FACTOR,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with Trendsi has been so positive, and we’re excited for your launch. It’s great to know that Harold was able to make such a positive impact, and we’ll be sure to share your kind words with him. We’re looking forward to continuing this amazing partnership and supporting your success. Thank you again for choosing Trendsi!
5 star customer service, Lori explained me the process about shipping and how it works and very professional the way she handled my order.
Hi LustMia,
Thank you for your wonderful review! We’re delighted to hear that Lori provided you with excellent service and clearly explained the shipping process. Her professionalism is truly appreciated.
If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!
Wide variety of items to create a beautiful store. They have 24/7 chat support so all questions can be answered. I have had the pleasure of dealing with Charles a few times who was very helpful each time. They have a great team to work with and fabulous fashion.
Hi The Finer Way,
Thank you so much for your wonderful feedback! 🌟 We're so glad to hear you're enjoying the variety of items and the 24/7 chat support. Charles is indeed a great part of our team, and it's fantastic to know he’s been able to assist you so well!
We’re always here to help, and it’s amazing to hear that you're building a beautiful store with our products. If you ever need anything else or have more questions, don’t hesitate to reach out. We’re cheering you on every step of the way! 💫
Trendsi Customer Support
trendsi.com | Your One-Stop Shop Supply Chain Solution