レビュー (1,423)

総合評価
4.8
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2026年3月9日

I had issues with my products because they were showing out of stock, and I sent a quick email and booked a meeting in less than 30 minutes with Sherwin Xia. Sherwin Xia's professionalism was evident as he resolved the issue within minutes. I am so delighted to have all my products showing as available in my store.

Demelitesltdstores
イギリス
アプリの使用期間:3日
ShopSocial, Inc.が返信しました 2026年3月10日

Hi Demelitesltdstores,

Hi! Thank you so much for sharing your experience. 😊 We're thrilled to hear that Sherwin Xia was able to resolve your product availability issue so quickly and professionally.

It’s wonderful to know your products are now showing as available in your store, and we’re always here to support you whenever you need assistance. We really appreciate your feedback!

2026年3月16日

Ria was very knowledgeable and helpful. She answered all my questions. Thank you so much!

Pink Orb
アメリカ合衆国
アプリの使用期間:約1年
ShopSocial, Inc.が返信しました 2026年3月23日

Hi,

Thank you for the glowing review! 💛 Our Customer Service team is so happy to know they could help and make things easy for you. It’s always our goal to provide support that makes a real difference, and your feedback means the world to us.

2026年3月3日

Customer service it truly avaiable 24/7 ANYA is the absolute best!!!

Foot Fetish-The Brand
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2026年3月10日

Hi Foot Fetish-The Brand,

Hi! Thank you so much for your kind words — we’re thrilled to hear that Anya and our 24/7 customer service have been so helpful! 😊

We really value your feedback and would love to know: is there anything we could do to make your experience a full 5-star one? Your input helps us keep improving and providing the best service possible.

2026年2月25日

Excellent products. Super helpful support. Sam was quick, helpful, polite and friendly

Generations Collective
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2026年3月10日

Hi Generations Collective,

Thank you so much for your kind feedback! 😊 We're really glad to hear that you're enjoying the products and that our support team was able to assist you promptly. We'll be sure to pass your kind words along to Sam as well. If you ever need any help in the future, please don’t hesitate to reach out — we’re always happy to assist!

2026年4月1日

Trendsi has great products we use on Shopify. They have the best customer service agents as well. Chette was awesome and solved my issue quick and got me back connected to the site. Thanks again.

K's Design's
アメリカ合衆国
アプリの使用期間:7ヶ月
ShopSocial, Inc.が返信しました 2026年4月7日

Hi K's Design's,

Thank you so much for the amazing 5-star review! 🎉 We’re thrilled to hear you’re loving our products and Shopify integration. Huge shoutout to Chette—we’ll make sure she sees your kind words! Glad we could get you back up and running quickly. We truly appreciate your support! 💙

2026年3月7日

Just signed on and had a technical issue, I was able to get on chat and Harold solved my problem within a few minutes. Communication was direct and efficient. So far so good!

REBDOLLS
アメリカ合衆国
アプリの使用期間:8ヶ月
ShopSocial, Inc.が返信しました 2026年3月10日

Hi REBDOLLS,

Hi! Thank you for sharing your experience. 😊 We're thrilled to hear that Harold was able to solve your technical issue quickly and efficiently.

It’s great to know your first experience is going so smoothly, and we’re always here if you need any assistance along the way. Welcome aboard, and we look forward to supporting you!

2026年3月15日

Harold was very helpful and polite. He fixed the technical problem I was having in under 5 minutes. I am very appreciative!

Clover & Coast
アメリカ合衆国
アプリの使用期間:5ヶ月
ShopSocial, Inc.が返信しました 2026年3月16日

Hi Clover & Coast,

Thank you so much for your wonderful feedback! We're delighted to hear that Harold was able to assist you quickly and resolve the technical issue. We truly appreciate you taking the time to share your experience. Please feel free to reach out if you need any further assistance. 😊

2026年2月26日

Hey, thanks so much to Chette, she really helped me with a situation I was struggling, she’s sooo kind and nice, I really appreciate that, thank you

BModeTUA
アメリカ合衆国
アプリの使用期間:6ヶ月
ShopSocial, Inc.が返信しました 2026年3月10日

Hi BModeTUA,

Hi! Thank you so much for your kind feedback. 😊 We're really glad to hear that Chette was able to help you with the situation. We'll definitely share your kind words with her — she’ll be happy to know her support made a difference.

If you ever need assistance again, please don’t hesitate to reach out. We’re always here to help!

2026年1月19日

great customer service, ease of use and great collection of products with every range and big shoutout to Anya who helped me in setting my store in a very short time with clear instructions!

The ABCs Store
オーストラリア
アプリの使用期間:8日
ShopSocial, Inc.が返信しました 2026年1月23日

Hi The ABCs Store,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the ease of use, our product range, and the support you received.

Anya will be so happy to know her guidance helped you set up your store quickly — we’ll be sure to pass along your kind words.

We truly appreciate you being part of Trendsi and are always here if you need any assistance along the way!

2026年2月16日

Brilliant communication with Mikah via chat. Very knowledgeable

My Store
イギリス
アプリの使用期間:4ヶ月
ShopSocial, Inc.が返信しました 2026年2月22日

Hello,

Thank you so much for the fantastic feedback! ⚡️
It was an absolute pleasure chatting with you. We're thrilled to hear you found the communication clear and helpful. Mikah always aims to make every interaction smooth, informative, and positive. We truly appreciate your support!