レビュー (3,708)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年9月11日

I had some major questions about Marketplace, shipping costs, etc. CHARLES did an absolutely amazing job in describing the details. His answers were clear and concise, user-friendly. He was extremely Professional and I appreciate this so much! Thank you, Shopify and Trendi for providing top-notch employees where they don't have to go inquire from 3 or 4 other people to get the answer. To Charles' Boss, will you please give him a raise? I give him an A+! (Teacher here and I don't give those top notch grades out very often, barely). I am grateful!

Manor Rose
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2024年9月18日

Hi Manor Rose,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was able to assist you so effectively with your questions about Marketplace and shipping costs. It’s great to know that his clear and professional communication made a positive impact on your experience.

We truly value your kind words and will make sure to pass your feedback on to Charles and his management team. Employees like him are what make our service exceptional!

If you have any more questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!

2024年9月27日

The support that I received from Harold was top notch. I truly appreciate the service that he provided to help me with my issues. My review about the app itself will come at a later date.

Phashion-De-Luxe
アメリカ合衆国
アプリの使用期間:2年弱
ShopSocial, Inc.が返信しました 2024年10月1日

Hi Phashion-De-Luxe,

Thank you so much for your kind words! 🌟 We're thrilled to hear that Harold provided you with top-notch support. Your feedback means a lot to us, and we look forward to hearing your thoughts on the app when you're ready. If you need anything else in the meantime, just let us know!

2024年11月4日

Just starting out with Trendsi and their support has been more then helpful, very fast and detailed responses from the agent Joel that really helped clarify and do the initial setup correctly.

Hera
アメリカ合衆国
アプリの使用期間:3ヶ月
ShopSocial, Inc.が返信しました 2024年11月7日

Hi Hera,

Thank you so much for sharing your experience! We’re thrilled to hear that Joel was able to assist you with your initial setup and provide fast, detailed responses. It’s great to know that our support team made the process smoother for you as you’re getting started with Trendsi.

If you have any more questions or need further assistance as you continue, feel free to reach out. We’re always here to help!

Thanks again for your kind words and for choosing Trendsi. Wishing you the best of luck with your business!

2024年10月8日

Harold was incredibly helpful via chat as I was adding listings to our website. It was nice to be able to talk to someone as I was working on things and get a timely response

Truly Simple Boutique
アメリカ合衆国
アプリの使用期間:1年以上
ShopSocial, Inc.が返信しました 2024年10月11日

Hi Truly Simple Boutique,

Thank you for sharing your experience! I’m thrilled to hear that Harold was incredibly helpful during your chat and that he provided timely support while you were adding listings. It’s great to know that our team could assist you in real-time.

If you have any more questions or need further help, please don’t hesitate to reach out. We’re here to support you!

2024年11月22日

This is such a great partnership, they really have everything figured out! Our first experience with trendsi and I am excited to launch with full confidence that my clients will receive quality products and a wonderful experience. Harold is among the best! He is knowledgeable and extremely helpful making the experience worthwhile, thank you Trendsi and thank you Harold!!!

ELLE FACTOR
アメリカ合衆国
アプリの使用期間:約1ヶ月
ShopSocial, Inc.が返信しました 2024年11月25日

Hi ELLE FACTOR,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your first experience with Trendsi has been so positive, and we’re excited for your launch. It’s great to know that Harold was able to make such a positive impact, and we’ll be sure to share your kind words with him. We’re looking forward to continuing this amazing partnership and supporting your success. Thank you again for choosing Trendsi!

2024年10月13日

I recently joined Trendsi app this year to start adding more diverse styles to my clothing boutique. What I love about Trendsi is that the clothing is very size inclusive for women of all shapes and sizes from small to plus size. This in particular aligns with the mission of my brand to be a size inclusive women's brand for women of all sizes. I also love that they have very responsive and courteous customer service. I recently had a technical issue where I didn't understand how to set up the shipping rates on Shopify as I am not tech savvy.Ms.Anya responded to my concern the same day and gave me detailed instructions on how to set up the shipping rates for Trendsi for my Shopify store. I really appreciate how kind, courteous and responsive she was with addressing my concerns. This really makes me feel more comfortable using this company since the customer service has been reliable and responsive so far. I hope my brand will have a great long term partnership with this company.Thank you Trendsi :)

Theomese Fashion House
アメリカ合衆国
アプリの使用期間:約2ヶ月
ShopSocial, Inc.が返信しました 2024年10月15日

Hi Theomese Fashion House,

Thank you so much for your thoughtful review! We’re thrilled to hear that Trendsi aligns with your mission of being a size-inclusive brand. It’s wonderful to know that Anya was able to assist you with your shipping setup and provide the support you needed.

We’re committed to being a reliable partner for your boutique, and we’re excited to see your brand thrive with us. If you have any more questions or need further assistance, don’t hesitate to reach out.

Thank you for choosing Trendsi!

2024年10月3日

I've had a few questions in the past and had another one today. I chatted with Joel today and he quickly found a resolution to a problem I was having. I appreciate the great service I always receive from the support staff. Keep up the good work and thanks again Joel!

URBANA VILLAGE
アメリカ合衆国
アプリの使用期間:6ヶ月
ShopSocial, Inc.が返信しました 2024年10月6日

Hi URBANA VILLAGE,

Thank you so much for your kind words! We’re thrilled to hear that Joel was able to quickly resolve your issue and that you consistently receive great service from our support team. I’ll make sure to pass along your appreciation to Joel. If you have any more questions or need assistance in the future, we’re always here to help!

2024年10月2日

Charles was very quick to respond and answered all my questions. I am just getting started with my business and still learning a few things, and Charles was very helpful in explaining things to me.
Great experience with Trendsi and their support team!!

Bloom Fitness Collective
アメリカ合衆国
アプリの使用期間:7ヶ月
ShopSocial, Inc.が返信しました 2024年10月6日

Hi Bloom Fitness Collective,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Charles was quick to respond and helpful as you start your business journey. It’s great to know you had a positive experience with Trendsi and our support team! If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!

2024年10月16日

Customer service has been wonderful so far. I was having trouble with my settings on Shopify and Raymart from Trendsi was able to help me out right away. He was friendly and super helpful!

The Be Comfy Shop
カナダ
アプリの使用期間:2ヶ月
ShopSocial, Inc.が返信しました 2024年10月18日

Hi The Be Comfy Shop,

That's fantastic to hear! I'm glad Raymart could help you with your Shopify settings—he really goes above and beyond! If you have any more questions or need assistance, don't hesitate to ask. Enjoy your experience with Trendsi!

2024年11月30日

I can’t thank the Trendsi team enough, especially Dave and Harold, for their outstanding support! As someone just starting out with my Shopify store, I was feeling a bit overwhelmed after running into an issue. But Dave and Harold went above and beyond to help me resolve it. They were so kind, patient, and genuinely cared about making sure everything was working perfectly. Starting a business can be tough, but with support like this, I feel so much more confident moving forward. Huge shoutout to the Trendsi team—you’re amazing!

Her Horizon
アメリカ合衆国
アプリの使用期間:13日
ShopSocial, Inc.が返信しました 2024年12月5日

Hi Her Horizon,

Thank you so much for your incredible feedback! We’re beyond thrilled to hear that Dave and Harold could make such a positive impact and help you feel more confident moving forward with your Shopify store. Starting a business can definitely be challenging, but we're so happy to be a part of your journey. We truly appreciate your kind words and are here to support you every step of the way. Huge thanks for being a part of the Trendsi community – we’re rooting for your success!